-
November 2023 by Lori McClain
Just picked up my Jeep where I was hit head on. The bumper and the grill are perfect. I also needed to replace my lights, not from the accident, I bought them and they installed them at no charge. Awesome customer service and great work.I highly recommend them and will defiantly use them again.Thanks so much,Lori McClainService: Body & Trim
-
April 2023 by Donna Coley
Excellent service, quality work and friendly family owned business. I highly recommend this business and Brad, one of the owners even went over and above with the vehicle being so clean and vacuumed. Thanks again !!!
-
February 2023 by Gary Trudell
I had 2 places on my black truck that needed matching paint, received a qualityjob ! Thank You Very MuchServices: Painting
-
July 2022 by Elad 22
Very friendly staff, my vehicle and I were both treated well here.
-
February 2022 by Brooks H.
Very bad experience. I stopped by to get and estimate and agreed to have them repair my vehicle (minor damage to rear bumper, tail gate and right rear quarter panel). When I came to pick up my vehicle, I noticed that the plastic cover on top of the rear bumper had not been replace and was just attached with a plastic wire tie (which was the condition when I dropped the vehicle off). When I asked why that was not replace, I was asked if it was on the estimate. Not knowing that I needed to tell them it needed to be replaced, I assumed it was included in the estimate,. As our conversation continued, I agreed to have them order the part. At that time, I was met, by an older gentleman (not sure if he was the owner or who), with a really bad attitude stating that I should have reviewed the estimate and saw that it was not included and that they would not order the part. They told me that I should have requested they replace the part. He refused to complete the job, even though I was willing to pay for the additional part which should have been part of the estimate. He said, we are done. We will not order the part. You need to pay us and go to the dealership to order the part and handle yourself. During all my years on this earth, I have never been treated this way by anyone, anywhere. He tried to make it my fault that I did not request the broken piece to be replaced even though my request was to fix the damage. I will never give this company anymore business and will make sure that everyone I know is aware of the very bad attitude and unprofessional service they will encounter at Richardson's Body Shop.
-
February 2022 by Steve Daniels
I have had really good experience taking vehicles here for body repair. However this last deer that slammed my driver door exploding my side air bags, totalled my vehicle. So I bought it back from insurance company and driving dented door vehicle for now. Lol. They quick and effecient.
-
February 2022 by JD JD
Great customer service & high quality results! Over the years, Richardson's has worked on several of our vehicles and the experience has been positive every time.Service: Body & Trim
-
November 2021 by Linda Johnson
Fast to get paperwork straightened out to go forward with repairs...polite, store front clean and not cluttered. Staff friendly...
-
July 2021 by Anthony
Excellent work - fair and accurate quote. Highly recommend
-
July 2021 by Christina Nava
Nice people
-
June 2021 by KRISTA ARNOLD
Worst experience I have ever had anywhere! Big guy behind the desk lied to my insurance company (they were supposed to keep the car and didn’t so it got water damage) he said we refused to leave it which was not true when I confronted him on this he started yelling at me and told me he refused to work on it . Good thing cause I was already on the phone with my insurance seeing where else we could take it ! Horrible customer service!!!!
-
June 2021 by Walter Strakowski
Not very friendly people
-
April 2021 by John Castro
Great job and the truck was done when they said it would be done.
-
July 2020 by mr childgrownold
I have used their services on several occasions, they know their business. I have never had any problems. Just got my car back from severe hail damage, it's perfect
-
February 2020 by bob hart
Have had multiple repairs made to my truck over the last 4months, from a deer to a hit and run. Both times have been very satisfied with the quality of service and professional staff. I highly recommend them.
