United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers often have great experiences at USPS locations, including the historic 1908 building on 105 W Wood St. The staff is helpful and friendly, explaining the building's history and ensuring efficient service. One customer was in and out in under 5 minutes, surprised by the lack of a line during the busy noon hour. USPS employees also go above and beyond to assist customers. When a customer's Amazon order for a pirate costume was delayed, the local post office employee, Jamie, searched through packages, contacted party stores, and even called a friend to try to locate the item. Though he couldn't find the costume, his dedication and follow-up impressed the customer, who felt it was rare to receive such exceptional customer service these days. The Paris post office should consider giving Jamie a raise for his exceptional efforts. Overall, the United States Postal Service provides reliable, innovative, and customer-focused services, with dedicated employees who are willing to go the extra mile to ensure customer satisfaction.

1. Paris, Tennessee