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November 2023 by Ted Holt
Shawn & Joe were very helpful. Not a pushy sales man just very helpful.I would greatly recommend these guys
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March 2023 by Vivian Madison Mahoney
I so wanted this to work. Quite some time ago I signed up for US Cellular and was so happy to have something besides Verizon.It did not work. Neither did Consumer Cellular or Boost. There was no problem with the first two as long as the leaves were off the trees. Come spring and leaves out, so was the service. Maybe someday~~~
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March 2023 by Kalan Dean
Will not accept my payment in the store but when I mail the check in it's returned to sender. Customer service says to go to the store and the store says to mail the check. Been dealing with this over a month almost 2 now just trying to cancel.
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February 2023 by melissa reisinger
I was very pleased with Noah ,Ashley ,Khaliea and Aidens customer service they provided to me they are very smart and accommodating, made me feel very comfortable with the service they provided to me lovely people over all will be back soon
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February 2023 by Jan Albano
Great customer care and knowledge of phones. Definitely recommend this store. Quick in and out with no wait
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June 2022 by Jamie Ramirez
This place lies about everythingPhone bill said would be 140But phone bill ever month is 263Bill is always messed up and then take your payment and don’t put it to your billAshley is the girls name that’s always on her phone she says with customer service but it’s her friendsI won’t never tell anyone to go throw
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January 2022 by Macy Leatherwood
Evan refused to help me when US Cellular called him and told him all I needed was a SIM card. Awful customer service per usual from US Cellular.
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April 2021 by Lara Mc (LaraMc)
Friendly fast service.
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April 2021 by Shiquan R Portee (Rashaun)
Still looking for my $100.00 ??
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February 2021 by Stacy Rainwater
Great customer service!
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December 2020 by Joe Deanda
Great service. Updated my plan for almost no extra $
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November 2020 by Jill McKesson
We are in this store at least 3-4 times a year. Desmond always made our time spent there well worth it. Today's visit was quite disappointing to learn he is no longer there and the “sales” reps that were there didn't want to get off their seats to help answer questions or make a sell. Desmond made the drive to this store well worth it, but we will not return after today's visit.
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November 2020 by Jordyne Wiggins
Ive never call this store before today but I tried to call and ask a couple of questions and also pay my part of my phone bill because the usual location i call was closed today. Tommy is the one that answered the phone. He was very rude and also told me I couldn’t make my phone payment even though I’m an authorized user of the account. I called customer service to actually get my questions answered correctly because I know what I have access to I’ve been with us cellular since I was a minor and I’m now 23. I didn’t get the name of the lady I spoke to but she apologized for his actions and told me he was wrong. I made my payment and got the correct answers to my questions. My point in making this review is to advise other people to just call the customer service number if you need help and this store isn’t able to help. I’ve never had someone at US cellular treat me the way that he did. I’m a paying customer that has always paid my bill on time. I also work in customer service for a multimillion dollar company which means I know how easy it is to have a civil conversation with someone. I also never leave reviews but I don’t appreciate the way I was talked to. I hope they see this review and it gets addressed but even if it doesn’t I still got the information I needed.
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October 2020 by hellensita g.
There they ignore you and do not give you the attention that one deserves as a client the one who attends is very careless, he cares if there is more person or he asks you how I can help you or anything and that is unpleasant
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September 2020 by Cristina Luttrell
Awesome experience with Tommy Holt as our salesman!! He helped us pick out the best phones and plans for our needs. Gave us all the info we needed and showed us some of the cool features on our new phones. He is an incredible asset to yalls company!!
