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February 2024 by L Antigua
No happy at all but it is what it is next..
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February 2024 by Jennifer Marple
I love this clinic! The staff is great! I lost my beloved min pin a while back, she was a complete handful in the waiting room but everyone put up with her antics. I recently rescued a new pup and was thrilled to be able to come back to this clinic after relocating back to the Smokys again. The staff is well educated and just down right good people!
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November 2023 by Jim R.
We saw Dr Bob for years and everything was great until I called in 2020 after my dog had a grand mal seizure. Ryan, Dr Bob's son told me there was no way she could be seen in less than a month and that I should call another vet - this after years of going there. I was panicked and begged him to squeeze her in. His dad was on vacation but there was another vet filling in. Ryan called back and told me to bring her in but she wasn't seen by a vet. Ryan did some tests on his own which were completely useless, he charged me $200, and sent me to the Happy Hippy for CBD oil. Needless to say the CBD didn't help at all. I had to start all over with another vet in Knoxville after my dog had several more seizures. The new vet took the condition seriously, worked her in immediately, and prescribed Zonisamide - the gold standard for seizures in dogs. I am honestly shocked that this business is still open. Dr Bob is a great vet, but his son, Ryan, is a charlatan trading one his father's name. He is not a vet though he likes to pretend he is and he doesn't know enough to realize how little he knows. He sees dollar bills instead of pets and people - save your money and your pets' lives and go somewhere - anywhere - else. These people will not be there for you when you need them.
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September 2023 by Jerry Wi
Emergency call for our sick pet rabbit and they made time to see him.
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June 2023 by Jennie
I take my dog here. All that work here know what they are doing. Answer all questions. Even the ones that make sence only to me. If you have a pet this is definitely the place to take it. Cost is really reasonable.
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June 2023 by Amber W.
While I was at work a bear attacked my dog. This vet took great care of him and worked quickly to get him in and patched up! I would recommend them again and again. Just call as they don't have a waiting room. Their prices are very reasonable for this area as well! Thank you!!!!
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March 2023 by Leah Ayers
Dr. Bob and his staff are awesome! They were SO patient with my nervous girlie. Reasonably priced as well
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January 2023 by Lucianne Karos
Always a good experience for our pet and for us. Fabulous staff! Thank you Dr.Bob for all you do.
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August 2022 by j b
Great vet. The only criticism is that you can not accompany your pet inside the building. They still come out to the car to get your pet, so there is no conversation with the actual vet. I feel that quite a bit of quality conversation is lost with this policy.
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August 2022 by ronda cruise
Dr. Bob and his staff are incredible. Dr. Bob, Cindy, Mel, Brigitte, Ryan and Dr Sarah take excellent care of our pets and rescues.
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July 2022 by Joshua Gates
Im grateful for their help. Star is a large dog and these guys take good care with her while she's there. She leaves this place with a wagging tail. I think the staff is dedicated and deserving of our patients. ?
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July 2022 by Melissa Haston
We were in town on vacation with our 7 month old golden retriever - Ivy. Ivy became ill and we desperately needed to find someone who would see her as it was nearing the end of the work day. We called the Animal Clinic who were kind enough to see her despite having no appointments available. They took such good care of her and we are so very thankful to them. I would highly recommend this practice. If we are ever in town again and need a veterinarian practice, there is no doubt where we will go.
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July 2022 by Hellen Schaeffer
It took me a while but i need to take this out of my system and by the way help others who could have a sad experience as mine! On February 24 we was on Pigeon Forge, Tennessee. We are from Florida and was on a short vacation there in TN. I lost my baby four legs that night because of her health condition and was very unexpected and sad! First of all theres no single vet clinic who opens during night hrs on the whole area and the closest one was one hr far. So if you travel with your fourlegs babies take that in mind! Plus all the pain and sadness we was experience, i was in need to find a place who can take care of my baby so on the next morning early i took my phone and called this veterinary clinic of the area, as i said we was miles away from home and didnt know where to go and take her so i saw on internet this clinic named... "Animal Clinic" My surprise was the way the person who answer the phone dont even show any empathy about i was asking her and she only repeat like 3 times "i dont have any appointment for today" REALLY!!! i wasnt asking for an appointment i was telling her my baby pass away ,we was on a hotel of the area, miles from home and thats the only answer she continued repeating to me on the phone!!! At the end i told her , "hey look i dont need an appointment i just need that you ppl as a dr office maybe guide me on a direction who i can contact or were to go so they take care of my baby"! And she just answer, she cant help on that, again no appointment and know nothing!!! Really! IT is a clinic, a vet place and she dont know what to do when a pet dies??? Unbelievable!! It wasnt only the answers but her way rude to talk to me! At the end i hang and look for another place to call and tG the other place was very kind and helpfull! So this msg is for u who answer the phone ... You are the heartless person i havent talk in my life, not a drop of empathy or feelings and i hope you never have to suffer something similar as we did! Finally if i was a local of the area this is a no place i took my baby fourleg! Non a single star review but unfortunately i need to click at least one star to post
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February 2021 by katy mallette
They always take great care of our babies. I highly recommend.
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February 2021 by Tammy Whaley
They have been very nice when helping me with my dog.
