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February 2024 by Denise Tippy Toes Midkiff-Horan (Denise)
Mr. Richard was just awesome ?. Came in with a battery problem and within minutes had me back on the road. Thanks
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February 2024 by Matt
The workers were really nice
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February 2024 by Elisha Gonzalez
It's so amazing professional people. " Scott" very nice man
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February 2024 by Ryan Barber
Helped me find the right tail light for my RAM so I could avoid a ticket while on vacation. They let me borrow a few tools so I could install it before leaving. Nice guys.
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February 2024 by Richard Pekkanen
Needed snow chains due to a winter storm in the area and they rushed a set to me from a separate location within 2 hours. Great team and very friendly!
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February 2024 by Nathaniel Johnson
Sold wrong Part to me, wrong exhaust pipe didn't fit.
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December 2023 by Nomi Linton Cook
Battery bought and gentleman replaced old one, very friendly. Even though it was his last day, he worked as if it was his first day.
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October 2023 by Kieth Evans
I took my family to Pigeon Forge and Gatlinburg on fall break for vacation.Got to out cabin a little early. They were listening to the radio with doors open. Run the battery down!! I made numerous calls trying to get a mobile mechanic.unfortunately no one answered. So I called Auto Zone Wears Valley Rd. Danny the store manager without hesitation came to our rescue and gave me a jump start.I highly recommend this storeWhat a great group guys
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October 2023 by Nathan Bell
Terrible service, I called ahead for a part for my jeep. The worker told me they had the part and they would set it aside for me. I gave them a name, told them i would be there in 20 minutes and said “thank you so much”. I arrived at the store 20 minutes later and gave them my name. The worker said “you didnt talk to me”, i asked for the other workers, and then every worker proceeded to say “you didnt talk to me”. The part was sitting on the counter with my name on it, but they would not sell it to me. They told me i would have to wait at least a day to get the part. Across the street at advanced auto parts they had the part and were very very helpful. They even let me use rental tools and obd scanner to fix it myself for free. Dont go here. Go to Advanced Auto parts
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September 2023 by Melanie Brazier
Chris D. helped me check my car battery. I am from out of town, so I did not want to get stuck. He gave me the diagnostics printout, which showed everything had passed. My battery is past its warranty, so it's possible it is about to die out on me. Chris did not want to sell me a battery if it wasn't the actual issue. I thought that was very good customer service. (I have worked in customer service prior). I did not feel like another sale. If I do need to purchase a battery before we head back home, I will definitely return to this location!
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August 2023 by Darla Bowes
I went with my hubby to return an item from online and they were not all that helpful but they were kind. They need more workers. I only saw 2 but it wasn't super busy. I enjoyed walking the isles. Clean store.
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August 2023 by Marsha Wolff
What a great group of workers! Very thankful...8/20/23...these workers get a 100% thank you from us.. we are loya to Auto zone.
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July 2023 by Melissa King
It took 3 times to get the proper item
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July 2023 by Arkadiusz Dorsz
Great and quick service. I got a batterie replaced in my 4runner before driving back home to Illinois.I think the employee name was Micheal B.Thank you.
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July 2023 by Ben Brown
The fellow who helped with the battery replacement for the key fob (for the car I had rented) was professional.
