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October 2023 by L King
Would give them 10 stars if I could. Robert was amazing and so patient. It took us 3 attempts to get what we wanted but that did not phase Robert at all. Gary who did sizing and replacing a diamond for me on three rings did an amazing job. Would recommend this business to everyone needing any kind of jewelry business. The rings we got for our 20th anniversary are exactly what we didn't know we wanted!! ??
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August 2023 by Matt Kirkpatrick
Best place to get jewelry! I moved and now drive 3+ hours to buy my jewelry from Billy!The staff is amazing. Super clean and neat store and plenty to choose from.
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May 2023 by charles gruff
Bought a beautiful ring for my wife. Great people & great price. I will be doing business w/ them again for sure.
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March 2023 by Lorie Bane
My husband took my wedding ring to get a diamond and prongs replaced. The owners were fabulous, gave us a very fair price for the repairs ($375 below another local chain jeweler who wouldn’t take “no” for an answer on doing a total refurbish to my ring and wouldn’t just quote me on what I asked to be done), and it was returned in a matter of hours looking like new. B and R inspected my ring, made the repairs, cleaned it, and I can’t say thank you enough. It looks like new and the customer service was A+!! We won’t go anywhere else for our jewelry needs!
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February 2023 by Jess Carrillo
Very professional and they really Care for their customer's needs. They're very kind and help you in way possible. We got our wedding sets from them. I highly recommend them for your jewelry need.
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February 2023 by Nancy Hess
Had a great experience. Helpful, knowledgeable staff. Pricing was good as well. I will be back.
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January 2023 by Alexander Ramirez
I took my chain to fix it cause I broke it and I can’t even use it cause it’s almost broken and bad fixed ??♂️
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November 2022 by Smoky Mountain Adventures
Friendly and kind owner, good selling prices. Everyone who works there is efficient and presented excellent. Lori was exceptional and adorable, would recommend this store for anyone.
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September 2022 by Amanda Horne
The lady was very nice and helpful. I can't decide which ring I want, as soon as I decide I will update with a picture. I highly recommend you check this place out.
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June 2022 by Richard Shank
Super friendly staff, very reasonable repair prices, and no pressure for google reviews. Recommend for all your jewelry and watch needs.
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May 2022 by Lashawn B
This is the best laid back professional jewelry store I've ever been too! With the best staff ever! They are exceptional in meeting ur needs & wants! They answer any questions u have! They have jewelry repair. They also have gift wrap or u can just wear your purchase out the door or both!! They offer shipping if you need it too! Also the Best kept secret in all of Gatlinburg Tn works at B&R Jewelers, the most sweetest lady I've ever met in my life with the most Beautiful Blue eyes I've ever seen, & the calmest voice you've ever heard is hidden right inside B&R Jewelers!! If your looking for a Great Experience with exceptional prices stop in & check them out!!
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February 2022 by Darlene Watkins
I have been buying Jewelry from Billy for over 20 years. He sells very pretty Jewelry and if you want something custom made he can do that too. I have recommended him to my family and they too are very happy with their purchases. I would highly recommend him for all your Jewelry purchases.
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January 2022 by Sandra Harp
This is a great family owned jewelry store. All the people there are very informative and concerned, loving and caring. Jewelry is beautiful and jeweler is great. Thank you Lori and Billy for all your help and advise.
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December 2021 by Travis Moncrief
I went to this location based on the reviews on Google and boy were they right. These guys were super friendly, then met and exceeded my expectations. I got engaged this past week and in a d*** guy move, I bought a ring that was too small. I requested the ring be resized in 2 hours and B&R made that promise to me, then the best part is they met it. I was extremely surpised and happy. I would recommend eceryone to use them for their jewelry needs.
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October 2021 by Gene Blair
Very helpful ,kind people they even sized the ring i purchased in 2 hrs
