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February 2024 by Alexander Verderosa
Stacey is the best and most wonderful person to be with! Deff 10 outta 10 thank you!
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February 2024 by chazz lovette
Stacey made sure to take care of me and everything was exceptional. The breakfast was amazing. I will definitely recommend this place to anybody and make sure you ask for Stacey!!!
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February 2024 by James Whalen
A simple hotel, recently renovated, but signs of age are eveywhere...plain accommodations at a reasonable
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February 2024 by Linda Shafer
Always clean, very friendly. We love staying here.
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February 2024 by Alex Chan
Nice modern clean room. Close to all the winding roads and trails in the smoky mountains. It’s a block off the Main Street where you will find food and souvenir shops. Decent free hot breakfast. I used one of the many 110 outlets in the back of the property to charge my EV. Definitely a plus.
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February 2024 by Tim Harris
Very nice clean rooms, staff is very friendly and helpful we will definitely stay here anytime we need to or want a place to relax. Thank you best western staff for all you do.
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February 2024 by Natalie Harris
This hotel ROCKS spent 6 nights here and cleanliness was PHENOMENAL staff earned 5 Stars each WILL NEVER GO TO ANOTHER HOTEL IN THIS AREA THESE PEOPLE GO ABOVE AND BEYOND!!!!
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February 2024 by Margaret Eason
The only good thing with this hotel is that our room had a jacuzzi in it. That was great. The location was great. The front desk kept getting calls when we checked in. We got back from dinner and the elevator was not coming. I went to the front desk and she said again…? Breakfast was meh. The bed was harder than concrete. I won’t stay here again. Save your back and your money and stay somewhere else.Rooms: The room was large but the bed was absolutely awful.
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February 2024 by Sue Graham
room was durty an they wouldn't make our bed when requestingRooms: room was not clean it smelled like bleach.The carpet looked like it was durty.an the floor was stickie.It was affordable.
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January 2024 by George Smith
Room was super clean love the view from the room facing the mountains. We had a very good breakfast. We will be back in the
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January 2024 by Who Knows
Went there for a vacation when something has a name apple Valley on it but when you get there the building doesn't have the name on it. The biggest issue in the place is there is only one elevator in the whole place which becomes a pain. The shower in the loft room is made for short people im about 5'8 and barely fit under the shower. The other thing for the loft room is the outside lights they have on the eve never shut off so ita always shinning light in the room for me makes it hard to sleep when it's not dark. The ceiling fan upstairs and a rattle to it that wouldn't go away. There's no sign that I seen for the height of the parking deck. The staff was always friend when we had to speak to them.. we had to get a cards replaced 3 times they stopped working. Which I would of know that the pool is heated in the winter time to a steaming 81 degree. The breakfast they provide was one of the better ones that I've had at a hotel.. it had eggs, biscuits, bacon, sausage, sausage and gravy, oatmeal, waffles, 3 times of cereal, 3 times of milk including almond milk, then they had bagels, bread, and pastries. Overall it wasn't a bad place to stay.
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January 2024 by Jacob Rodgers
Room wasn't ready when I arrived, however, the staff were excellent and remedied the situation, breakfast was good room was
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January 2024 by DannyNWilma
Newly renovated..very clean rooms. Very good hot breakfast. Would definitely recommend.
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January 2024 by Kelly Newsome
Location and customer service was great! Unfortunately the 1st room we were assigned to had a smoky smell to it but front desk was apologetic and moved us next door which was much better. Otherwise the room/beds looked good and we were able to eat in the rooms with no ants. Plus their breakfast offerings were nice as well.
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January 2024 by Paul Italiano
Nice clean rooms in a convenient location.
