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March 2024 by Matt Bingham
Sales consultants was not helpful at all.
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February 2024 by KENRIC HINTON
Was in town and needed a couple of items. Saturday morning, the store was closed and no one answered when I called during business hours
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December 2023 by Steven Frye
The staff is always helpful and courteous. Always find what I need!!
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October 2023 by Karen Tucker
My son was amazed at all the choices! Great experience! Very helpful staff!
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October 2023 by Misswhit 04
Was a great experience there for my teenage son to find clothes that fit
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October 2023 by Z Jackson
I've actually shopped at several locations TX, GA, and AL. The store in TN by far had the worst customer service.
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September 2023 by Kendall Johnson
The customer service at this store was horrible. The cashier (older gentleman) used profanity just loosely while not even attending to my needs. Another female associate was alongside him who didn’t introduce herself or speak to me at all. I felt completely uncomfortable in the establishment and wouldn’t recommend anyone to come here at all.
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August 2023 by Anna Madeline Deal
This store is a great place to buy all of your plus size men clothing. I recently purchased 3 dress shirts for my husband and they all are perfect.The one thing I will say about this location though is I had placed my order for pickup at the Pigeon Forge location. In my confirmation email it says to call the store once I am in the parking lot and they will bring my order out to me. Great! But, when I called, the man who took the call walked away from the phone to verify they had my order and I could hear him complaining on the other end with a female co-worker about how it is so "stupid" that people are too lazy to walk in and get their orders and how they call and make him walk it out to us. I know he didn't know I could hear him, but its still hurtful to hear that. If the store would prefer people to walk in automatically and pick up their order, they should change their confirmation email to state that instead of to call the store and have it brough out to you. I just felt shamed for following the instructions given to me and that isn't right so I though I would share that.
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August 2023 by Jim Bounds
Was offered assistance in a timely manner. Store well stocked.
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May 2023 by Aaron Dickerson
This was the biggest one ive ever been to, alot of marked down winter clothes which was good because it was a pretty cool weekend when we were over there. They also have some marked down that are factory 2nds you can find some good deals on.
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March 2023 by Roger Troup
Store well organized and Roy was very helpful and patient. Love the bargains I find there.
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March 2023 by zdexman
Went there upset that I am an older guy and wear a 52L suit and could find a classic fit suit anywhere. Had a fantastic interaction with the fella working, he helped, was attentive and did things like the old days! Bravo DXL on Kingston Pike in Knoxville, you are on point and should be a model for others to follow. Great place to shop.
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March 2023 by TrueCodePoet
Had options for me which is very hard to find. Really nice clothes for the Goliath in the family. I greatly appreciate them having those hard to find sizes. I highly recommend you check here for your next clothing upgrade.
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March 2023 by Chestina English
The manager is very rude. He made my husband get out of the dressing room after he was only in there for about 5 mins. We saw him tell another customer that he could use the bathroom but he would have to check it afterwards. All the customers were apologizing to each other for the terrible experience we were having. We have tried to over look this gentleman in the past because this is the only store for mikes, but will NOT be visiting here again. Ever.
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January 2023 by Justin Slone
Great place with an unusual man checking you out. He was extremely rude about people looking at clothes and not putting them back perfectly. I spent over 200, so I'm going to make sure it's what I like. I've read multiple comments and now I see there true. Rude but helpful to be honest.
