-
December 2021 by Nathan Owens
Most people stay their day way before 9 am. So why is it that you all wait to open until 9 am. That is beyond Ludacris an honestly a little selfish. It's good to know that I have to wait until the end of the day to take care of my banking needs. Not to mention the fact that when I deposit my pay check I have to wait until the next day to access it. You all are a sorry excuse for a bank.
-
December 2021 by The beauty of Eden
I went here for a couple services and Kelly was EXTREMELY rude. I won’t be coming back.
-
December 2021 by Jerrod Ledford
Stay far away from this bank. Terrible customer service. Keely was extremely rude and not willing to help. If you hate your job get a new one!
-
November 2021 by Alexa Dooley
If I could leave no stars, I would!!!! I have been banking with first horizon for several years and I am about to be closing my account. I unfortunately have no choice but to use this location, due to working and bank hours, to cash my paycheck. The lady at the drive thru is always extremely rude, and after I called the location to let them know they never deposited my paycheck this week, Keely, who answered the phone, decided she should just hang up on me. Absolutely terrible customer service. I would love to receive contact with a branch manager, when I asked Keely for one she informed me that they were on vacation.
-
September 2021 by Beth Braddard
Charging fees to cash checks, poor business model. Everyone there is always very rude also. I dont recommend anyone use this bank.
-
July 2021 by Dale Arden
This bank is always fast and the people inside are nice for the most part.
-
November 2020 by Ruth E Williams
Do not fall for their bonus to open a checking account. I did the two things the teller told me I had to do to receive the bonus which was have direct deposit and not to go negative for 60 days. After not receiving the bonus I called to inquire about the bonus deposit and was told that because my husband had opened an account many years before we were married that I did not qualify because we now have to same address, which was never told to me when I opened the account. Be careful you don’t get the same scam as me.
-
February 2019 by Kevin Salisbury
Worse bank ever!
-
April 2018 by Shawn Bellaire
Great place! Forgot to exchange my canadian money before I crossed over to America and this place was the only one in pigeon forge to help me exchange my money! Beautiful building and location and friendly helpful staff!!
-
November 2017 by Abby Goncalves
I wish I could give this place a zero! My husband had to unfortunately deal with A banker name Keely. Was rude the entire time. The other staff seemed to enjoy each other's company but gave the impression that customers were a bother. Good thing we are moving because I wouldn't be banking here much longer! Thanks for being passive aggressive employees
-
April 2017 by Will Omodt
They have been very helpful when we are on Pigeon Forge.
-
January 2017 by Abigail Causey
I wish I could give this place a zero! My husband had to unfortunately deal with A banker name Keely. Was rude the entire time. The other staff seemed to enjoy each other's company but gave the impression that customers were a bother. Good thing we are moving because I wouldn't be banking here much longer! Thanks for being passive aggressive employees 😂 Sorry you hate your job!
