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January 2024 by Laura Tate
I should’ve known better. I have chronic foot, knee, and hip pain. I was desperate for relief on vacation, so we stepped into the store. Firstly, the marionettes all over should have told me this lady is nuts. But like I said, I was desperate. She talks constantly about the warranty. I shared I was skeptical because of my ankle and having had surgery. No worries, she assured me that I could get my money back if they don’t work. She signed my receipt and tells me to use her name if I end up needing a refund. I tried them in 5 different shoes. My issues got worse, because these insoles DO NOT PROVIDE SUPPORT. These are cheap garbage. I asked my doctor about them and he said there is nothing in the insoles that do anything good, but will likely cause further injury in most people. I went back to get my refund and gave the crazy marionette lady’s name and was told it’s against health code to refund. She called the marionette lady who swore she’d never offered to refund in her life. Very dramatic and toxic. The clerk was rude. She offered them back and I told her to throw them away. So she sat them on the counter.By the way, it’s not against health code to refund. It’s against health code to accept them back. So now I’m going to report them for accepting the insoles back. I will post reviews anywhere I can to keep people from buying insoles that can potentially cause further pain.Listen to every word she says. She intentionally misleads to get people to spend the money on her products. One day someone will catch her in her lies and she won’t be able to play her game anymore.
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January 2024 by Laura T.
I should've known better. I have chronic foot, knee, and hip pain. I was desperate for relief on vacation, so we stepped into the store. Firstly, the marionettes all over should have told me this lady is nuts. But like I said, I was desperate. She talks constantly about the warranty. I shared I was skeptical because of my ankle and having had surgery. No worries, she assured me that I could get my money back if they don't work. She signed my receipt and tells me to use her name if I end up needing a refund. I tried them in 5 different shoes. My issues got worse, because these insoles DO NOT PROVIDE SUPPORT. These are cheap garbage. I asked my doctor about them and he said there is nothing in the insoles that do anything good, but will likely cause further injury in most people. I went back to get my refund and gave the crazy marionette lady's name and was told it's against health code to refund. She called the marionette lady who swore she'd never offered to refund in her life. Very dramatic and toxic. The clerk was rude. She offered them back and I told her to throw them away. So she sat them on the counter. By the way, it's not against health code to refund. It's against health code to accept them back. So now I'm going to report them for accepting the insoles back. I will post reviews anywhere I can to keep people from buying insoles that can potentially cause further pain. Listen to every word she says. She intentionally misleads to get people to spend the money on her products. One day someone will catch her in her lies and she won't be able to play her game anymore.
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September 2023 by Ryan Kepley
Foot magic!
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March 2023 by Cindy Cochran
The soles put in my shoes have been amazing! Like walking on a watered or cloud!!!!
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March 2023 by Tonya Anderson
I had immediate relief on my knee pain and the insoles have helped me be able to walk with better stride. I can't wait to be able to get back to hiking. It has really helped my hip and low back pain. The first night after wearing the insoles my feet hurt some but that's understandable after having a foot massage on my feet. Like any massage you have some pain when the inflammation and toxins are leaving your body. I greatly recommend buying these insoles. My best friend has a pair too and she loves them. Has helped with her neck pain.
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March 2023 by Don
Shoe insoles are a ripoff and they will not refund money
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March 2023 by Mark Wheeler
Pay attention on the shoe insoles...no refund....we have tried to wear these and they bugged our feet so bad we gave up after trying different durations for the last week and a half. When I called she said that there was nothing they could do and suggested we give they to someone else. Really, now we are out $100. Buyer beware.She spent a lot of time in the shop on the two year warranty, but I neglected to see that there are no refunds. Intersting since its a tourist town, so you can't go back in there. I don't usually write reviews, so that's that for what its worth. Go to a Doctor that specalizes in your foot health, not a shop on a tourist stop...
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March 2023 by Spring zhao
Decided give it a try due to have walked a whole day very exhausted, Alyssa is so sweet and have a beautiful soul, she understands the pain and want to help, she is very knowledgeable, the shoes insoles are very comfortable, I decided buy immediately after try it on, not sure about back pain but the feet just fell relief and comfortable on these gel pad, yes kinda pricy but with two years guarantee it worthy.
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March 2022 by Jordan Schrock
Went in for back pain and muscle soreness. They recommended neem cream which has nothing to do with my issues. Neem cream is for skin irratation and wounds. $20 wasted
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March 2022 by Jamie Roberts
I had a wonderful experience with Kitena! She is very kind and has a wonderful soul. Thank you for the superior service! I will definitely let you know how the insoles work!
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March 2022 by Ronald Beson
Went in for an ankle problem and bought a pair of insoles would highly recommend! Myself and 2 others bought a pair we have walked all day and each of us feel confident in this product.
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March 2022 by Summer Walls
very clean and nice store! the lady working was very nice and friendly.
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June 2021 by Nicole E.
The marionettes in the front cabinet display caught my eye. Had to check them out and see how they were being operated. They sell foot care items. Lavender scented foot patches to take the toxins out of your body, which I have learned doesn't actually work. Nicely scented bars of soap too. The woman working behind the counter didn't greet me or say anything to me the entire time I was there. I thanked her for letting me browse before leaving and didn't hear a peep out of her.
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March 2021 by Sherry Smith
Awesome customer service! mine and my husband's insoles have made a big difference! I would highly recommend this place well worth the money!
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March 2021 by Dennis Cartwright
The lady was very friendly and pleasant to talk to. She seemed to relate to my sciatic nerve pain with a passion due to it having affected her own life. I really hope the inserts will alleviate some of the excruciating pain I suffer at times. The insoles did seem to provide immediate relief .
