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November 2023 by Kyle Falterman
Currently on family vacation 10 hours away from home, needed brake work done. Went to a local Oreilly’s to get what I needed, went here to get the parts put on. In and out in less than an hour and at a very good price. If you’re ever vacationing in the Pigeon Forge / Gatlinburg area and need a mechanic shop for any wheel, brake, or tire problems, don’t hesitate to stop here. They get you taken care of quick and at a good price.
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November 2023 by Allie Petit
They had our tire out of the car, replaced and balanced and returned in less than 15 minutes. They had kind and efficient staff. Their pricing was also reasonable. I hope to never need them urgently on vacation again but I would 100% go back!
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November 2023 by grace smith
No joke, these guys are the best shop I have ever been to. My girlfriend and I lost a wheel bearing while we were on our anniversary trip in Tennessee, and this shop had us fixed in no more than an hour. They absolutely saved our trip.I couldn’t believe they got done so fast!! The pricing was fair as well which I had been worried about since we were two girls from out of town. THANK YOU!!!
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November 2023 by Taylor Hauk
We had one busted tire and a second one that needed replaced after a minor accident on Sunday while on vacation. They were able to get us in first thing Monday morning and replaced the two tires. We were in and out so quickly without breaking the bank so we could continue our final full day of vacation!
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October 2023 by Michael P.
We had a "Low Tire Pressure" come up on the dashboard. We took the car to this place. They checked for leaks on the tire we suspected had a leak. They found the culprit. A nice nail. They took out the nail, patched, and were on our way all in less than 15 minutes. No appointment. No wait time. No crazy prices. No gimmicks. Just fix the problem and go. Excellent quick service!!! 5 out of 5 stars!!!!!!!
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October 2023 by Johnathon Hudgins
On vacation. Had low air light on. Had something in a tire. They had it fixed and on our way super quickly. Wish more places were this efficient. 5 out of 5! EDIT: Reading the few negative comments and a common thread begins to appear... anyway, they were great!
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September 2023 by Phillip Johnson
I had a nail in my tire and loosing air in my new car. We were on vacation and my family didn't want to miss anything in Gatlinburg and Pigeon Forge. I check with other tire places but they were either out of business or too inconvenient. This place was open, near by, and said they would fix my tire in minutes. We went there. Sevice was awesome. Friendly staff. My family stayed in the car and tire was fixed in minutes and it was only $20. Of course I gave them a good tip. We didn't skip a beat in our vacation. I highly recommend Pigeon Forge Tire service.
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September 2023 by Brenda Austin
They rescued us when we had a blow out in Gatlinburg TN ... They had a new tire.. the size tire we needed and at a great price... We rolled in on the Donut tire... and they had my new tire balanced and mounted in less than 30 minutes... The ladies in the office were very kind and understanding of our situation...The guys in the shop were also kind and worked very fast to get us back on the road... Thanks to them we were back on vacation in the Smoky Mts!!!! I would recommend them to everyone ??
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September 2023 by Nobox Guy
So I stopped in there with a burned out hub on my motorcycle trailer, one of their technicians came out with a translator looked at it said if I got the parts he needed to fix it. It would only charge me 250 bucks big ? there, ?. Knowing I was 1000 miles from home and had no other options didn’t seem like they were too concerned with helping me out so I’m pretty sure that their business will get along just fine if you didn’t go there.
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August 2023 by Matthew Howell
Had a tire emergency while out of town. They had us fixed and repaired and back on the road in less than 30 mins. Very reasonable priced, could have easily taken advantage of out of town tourists but did not. This is the place to go if you are out of town and have a tire emergency.Service: Tires
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July 2023 by Georg Scheffer
If there were a zero star, I would give them that. They overtightened my truck wheels and left the old weights on the tires after "balancing" them. After I came back, I took my truck to the dealer to redo the balancing (the shaking while driving was worse than before I took my truck there), and they couldn't remove one wheel at all. Now it is going to cost me more than $600 to fix it.
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July 2023 by Lisa Mauro
Wonderful experience! We got a nail in our tire and they patched and changed it in literally 7 minutes. Super cheap as well! They also helped us get back onto the highway. Definitely recommend!Service: Tires
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July 2023 by JC Sixtos
We were in need of assistance with putting on a spare tire, and we were pleasantly surprised with the quick and efficient service we received. The staff managed to change the tire in just 10 minutes, and what's even better is that they charged us a very reasonable price for the service. We were highly satisfied with their prompt response and affordable pricing.Service: Tires
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July 2023 by Jaime Warren
Halfway here, realized I was losing air from a tire. Of course this is a trip without my husband, my mom and 2 small kids are along. I tried to find the hole for over an hour, had to keep putting more air in it to keep pressure up enough to drive. Went here first thing at 8am the next morning, had me right in and out in 14 mins with the tire plugged. Reasonably priced as well!
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July 2023 by Josh Ward
This was the first and last time I didn't think to check out my car before traveling, but to my defense, on a whim, my family of 4 with kids decided to take off to the Smoky Mountains only 12 hours prior to leaving. Great trip...until I started sliding all over the interstate during a hard rain. Turns out, my tires on my new (to me) car were worn out. That's a whole other review. Anyway - Pigeon Forge Tire Service was SO helpful, gave me a great price on a whole new set of tires and got us back on the road in under an hour. Now, I want to make this very clear...they could have EASILY taken advantage of me b/c they knew I had a long trip back home and I would have paid anyway. But they didn't. They were very respectful and the price and quality of work was top notch. I did notice a bounce afterwards, but called them up the next day and they checked it out and fixed it free of charge. Don't let the negative and tasteless comments deter you. If you need them, they'll take care of you.Service: Tires
