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September 2023 by Kayla Zahl
This is worth every penny! We rented a jeep and went top down. Hit Cades cove and saw a bear. Took an 8 mile 1 way off road experience. Followed their map into NC and were able to see Elk near Cherokee. Took a minor detour to see Clingmans Dome and the view is spectacular! Finished off with dinner in pigeon forge. You get the jeep from 11am till end of day. Trip takes about 8 hours!
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September 2023 by Mandi White
Love the store, everyone is so nice it was super busy do to jeep invasion but loved seeing all the jeeps and meeting new people
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September 2023 by Adam Harman
This was a great place to rent a Jeep and highly recommend. Great Jeep to have all 5 of my family members in for an all day drive to Smokey Mountains. Would recommend going to Clingmans Dome. The recommended route is a must to see mountain roads and true experience in the mountains but could easily get lost so be careful.Jeep itself was awesome and easy for beginner to take on and off top/windows.Staff was super nice and great customer service. Easy check in and out!!!Thanks you SMJR for our first Jeep experience being a great one.
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July 2023 by B Grant
Very cool store, knowledge staff, and fun souvenir items for the Jeepster in your life.
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June 2023 by Benjamin F
From pickup to drop off S.M.J.R. Made this a great experience. The recommended drive was great and best part was off road portion down Parsons Branch Road!
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June 2023 by C3689BCsamanthab
Awesome! Great route! It was nice being a self guided tour (via their provided map & suggestions) made it all feel not rushed & we could stop as often as we wanted! Got to see some elks, bears, & a huge owl! Would definitely recommend & would do it again!
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May 2023 by Todd Maslyn
Awesome experience. The route was very well thought out. Even included a full 8 miles of one way trail to drive. The entire family loved the experience. Highly recommend. We even saw bears on the ride.
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May 2023 by tracis819
Amazing experience! Staff was knowledgeable, friendly, and reassuring we wouldn't get lost and we didn't. Driving through the Smokey Mountains was unbelievable! We saw several bear, Elk, and a Beaver. I hope to do it again and will be a repeat customer. The Jeep was large enough in the back to accommodate my son's manual wheelchair and we didn't have to break it down.
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May 2023 by melt919
Excellent company and even better people. We have been renting from them each year since 2014. Jeeps are the best way to explore the Smokies.... and there is no better company to rent from than Smoky Mountain Jeep Rentals.
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May 2023 by agentmichele2005
The reservations, check in and check out were awesome! Super friendly and knowledgeable! This is the third time we have rented from this company and it’s always a great experience! The suggested trail Parsons Branch Road was a true off-roading experience!
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April 2023 by Shayne Taylor
Love it! Best adventure we had in a long while. Excellent view of the mountains with the top down. You gotta try it!
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April 2023 by Jay Szafasz
Only given 200 miles to drive, after 200 miles you are charged .25 per mile. Did not see this on web site, get lost a couple of times and you will be paying extra. Map that was provided, to follow, was useless. Had better maps at restaurants for children's meals. No off-road travel allowed, if there is evidence that the jeep has been in the mud a minimum $1000.00 will be charged. What did I pay for? Could have driven my vehicle and saved a fortune
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January 2023 by Brad M
We had a great time renting a Jeep from them. They gave us a scenic route where we saw several deer and a couple bear cubs sleeping in a tree, pretty amazing! The employees were also super nice and are happy to answer any questions you have about the area.
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November 2022 by Shirley Gonzalez
First time in Tennessee and we wanted a great way to view the smoke mountains, renting from them was the best idea! They made us feel welcomed, gave us great recommendations to visit in the city, and gave us a great first time experience! As someone who owns a jeep, the shop was a perfect place to find all the best accessories and merchandise for all things jeep! If we are in town, we will definitely be renting here again!Thank you guys!
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August 2022 by Nora R.
It's worth EVERY DOLLAR. What's great about this is we had our jeep 23 hours. We got to see things on our own at our speed at our leisure. We essentially had our own adventure the way we wanted to do it. This is something we definitely will do again next time we visit.