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September 2023 by Tammy Watson
I love the ladies who work at Tn State Bank they are always so friendly and always so helpful...
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September 2023 by Karenza R. B.
Monique Anstine was Absolutely A Pleasure to Work with! She has made Moving down from NY, Getting set up/Established so Easy and Smooth. I had went to This Lovely Clean Smelling Branch On my Lunch Break, (I get an Hour) I informed them that I only have an hour and I need this done as fast as Possible. Monique came out and immediately dealt with me. She was Friendly from the second she saw me and greeted me. I explained to her what I wanted to do, and my Mission. She told me it was a Whopping $25.00 to start up a bank account!! I had given her all of my Information and she answered all of my Questions that I had at that moment and got me all Processed and Set Up! She was Very Sweet and Personable. I loved the attitude, and how dedicated/knowledgeable she is with her job! I walked out of there completing the Mission of seating up a Bank account and Getting My Finances and Mobile Banking in Order! I don't think I would want anyone else helping me. She had me walking away feeling welcomed to the area, financially set up and refreshed, and Happy to have a Tennessee State Bank Card in my Hand! Thank you for all Of Your Help Monique!! -Mrs. Burgess ------------------------------------------------ UPDATE: DMV sent me back to the bank because they couldn't use the PO BOX ADDRESS, They told me to get a bank statement. I went back to the bank, and she had helped me get all set up starting the process. She told me she could try to Expedite it and she would call me if she could have it done ASAP. I had Then Received a Phone call and Hour or so Later. Monique Treats her customers with Priority, and Making sure that she works on the behalf of Her Customers, because of the personable character she exhibits. Definitely happy I chose this bank. Again, thank you for making this QUICK and PAINLESS!!! ----------------------------------------------- My Recommendations: -Monique is GREAT!! -Don't be afraid to ask questions! She's very Knowledgeable and doesn't make you feel silly or uncomfortable!! -Take and Park on the back side... I feel as if that's easier... ------------------------------------------------ Pros: -SUPER DUPER CLEAN!! -Smells Like Fresh Drywall, almost like a New House!!= Freshly Built! -SPEEDY QUICK! -Very Knowledgeable, Personable, They Genuinely Care. -Organized -Explanatory Cons: NONE
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December 2022 by Jared Dunn
They would not make change for me because I didn’t have an account there. Obviously, I will not have an account there in the future due to this.
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November 2021 by James Holifield
Best costumer service ever
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October 2021 by Brandon Pruitt
Don't use this bank. They lie about everything. Taking my business elsewhere.
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September 2021 by Joe Upon
Just trust me when I say don’t use this branch. Worst customer service I’be ever seen.
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October 2017 by Jasmine Gutierrez
The customer service at this bank is excellent.
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October 2016 by Kimberly Knight
Great bank and service is excellent!!
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August 2014 by Lisa Radmore
Love banking with Stacey! Great service and account options!
