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October 2023 by Jacob Davenport
Over crowded and over priced Walmart has a better selection and better prices
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June 2023 by Michael Pittman
Lots of great selections, reasonably priced. Lots of good plushies, toy cars, and even retro toys like jaw harps, train whistles, and cork guns. Whole wall of Lego, too.
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June 2023 by Shazie K
Small collection of toys but priced above other retail stores
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May 2023 by Mariah Medlin
The person at the checkout counter attempted to charge me twice for something, despite me only getting one item! The other clerk(?) there told the person ringing me up the *correct* price, but I went back and told them once I had checked out that a different price was written on a the same item hanging on the rack, (I wondered while looking at the receipt), the person behind the counter and the other clerk had bad attitudes, to say the least… The only good part is that I received a full refund, just not any apology…I will NOT be a returning customer.
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April 2023 by Andy Br.
A very nice toy store with a large selection but extremely small and expensive! Stays extremely crowded too
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October 2022 by Clay Baker
They were blasting uncensored club music with curse words and adult material in a kids store. I asked them to change it and they blew me off.
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October 2022 by Beans and Waffles
Really disappointing store. Toys are very pricey, but thats nowhere near the worst of it. The displays are crammed together making it very difficult to navigate with a child. I also had a small stroller that didn't fit through most of the store. There were lots of unopened boxes of product on the floor as well. Possibly the worst part was the incredibly loud hip hop music blasting in the store. I couldn't even carry on a conversation because the music was so loud and overbearing. Don't bother with this place.
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December 2021 by Adam Dishman
Charged twice for an expensive item, didn’t notice until we already left on our way home out of state. They have their store phones turned off so you can’t talk to them directly. The island gave me a different phone number, called and they tried saying they wasn’t the Toychest. Called their bluff and the girl asked for the amount that was doubled, she found it and then hung up. Called multiple times back for her to finally answer and said couldn’t help gave me another number to call for the owner. Left voice mail and haven’t heard back.
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December 2021 by Michaela D.
Was charged twice for an expensive item and didn't notice until leaving for home. They have their store phones turned off. Called the island and they gave me a different phone number to call. The girl lied and said it wasn't the Toychest and I called her bluff and she asked for my receipt info and I gave it to her. She found the discrepancy and hung up on me. Called back several times for her to finally answer and say she couldn't help me she was just a cashier and gave me a number for the owner that didn't answer. Left a voicemail and haven't heard back. Looked on google reviews and this has happened to multiple people. Seems like the company or workers one are stealing tourist money knowing they wouldn't be able to go back there.
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November 2021 by James Eichel
Walked in with my three girls 2,4, and 7 they are blaring inappropriate music! We just walked right out. What a disaster that was!
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October 2021 by Kyle Kelley
Big toy store with a huge variety. A lot of the things have no prices marked, which is annoying, but all you have to do is ask. The Henna Tattoo's are a nice touch, but it just looks slapped into the corner. If they took more time and moved some things around, they could make it a much more professional setup and be more attractive for people to want to use.
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October 2021 by Josh Hinely
Employee hiding behind the counter, sitting on a bucket on his phone. Zero interaction with customers. We could have probably walked out with armloads of stuff and no one would have even noticed…
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August 2021 by Aaron S
Very bad business. Bought $30 in dart guns. 3 pull backs out of package the spring pull back breaks. We send our 7 year old back inside to exchange it. And the store clerk asks if it was already broke or if he broke it. Our 7 yo was so disappoint they wouldnt exchange it for another... He didnt know if he broke it or if it was broke before he bought it. So it was a waste of $12.99 + tax. We will never go there again and hope their store gets lots of reconition for this waste of $13. For anyone reading this review be very mindful of this bad experience.
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August 2021 by Mike Brindle
Fun little toy store. Wish they had more video game related plush and toys.
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August 2021 by Marissa Meyer
Awful service...guy was sitting behind counter cleaning his piercing... gross and unsanitary. Nothing unique or special just ordinary toys you can get anywhere. Waste of time there.