Advance Auto Parts in Piney Flats, Tennessee, has received mixed reviews from customers. While some customers, like Kyle, have gone above and beyond to provide excellent service, others have found the customer service to be lacking. Kyle, the manager, has been praised for his exceptional assistance. Customers have described him as extremely helpful, caring, and knowledgeable. He has gone the extra mile to ensure customers receive the correct parts for their vehicles, even going so far as to look under the car and search in multiple locations to find the right item. Kyle has also provided step-by-step guidance and even offered the use of an air compressor to help customers in need. However, not all customers have had the same positive experience. Some have reported that the staff at Advance Auto Parts in Piney Flats often struggle to assist customers who are unsure of their specific needs, leading to poor customer service. Overall, the reviews of Advance Auto Parts in Piney Flats suggest that the quality of service can vary, with Kyle's exceptional assistance being a highlight for many satisfied customers.
Cody is great. He put my windshild wipers with very seperior service. You are lucky to have him on your team.
November 2025
Had the parts I was needing for my moms truck and helped me order the parts I need for my car very professional and helpful staff not bad prices for the economy
October 2025
Whenever I need auto parts and/or supplies, I rely on my local Advanced Auto store, where I am always greeted, appreciated, and helped with my needs.
