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August 2023 by Tammy Pierce
I think ECU is the best!!! I have only good things to say about it!
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July 2023 by Matt Yates
The best Eastman Branch that I have been to yet. Wonderful customer service & this credit union will help you anyway they can.
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February 2023 by Rick Powell
The staff is always very helpful. Nice to have an ECU in Piney Flats now.
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July 2022 by Mike Martin
I applied for a loan two weeks ago. Have heard nothing. Moved my mortgage to another financial institution. Might be ok for a car loan but that’s it. Shop around.
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December 2021 by Tyler White
If I could give a zero star review I certainly would... My family has banked with ECU for over 10 years. We have had countless loans through the years whether it be auto, personal and even mortgages. We have loved banking with Eastman and have never had any issues whatsoever until our experience yesterday... Never have we had a loan officer at any bank be as rude and unprofessional as Brandi Napier at the Piney Flats branch was yesterday. We would be glad to go into details with a branch or general manager but until that happens we will take our business elsewhere.
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October 2021 by J&L Tree service
I have been with ECU for 4 years they have helped me with anything I need. They answer any questions I may have. Some of the best people work there. I plan to be with them as me and my business grow.
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September 2021 by Louise Bowers
We need a branch in Elizabethton
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May 2021 by Kevin “Red” Redmond
Twice today ive waited in line 2o minutes before i to go back to work the line never moved.SAD ! ill to Bristolto see if i can get service this evening!
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December 2020 by Ashley Williams
My husband and I love ECU. Such a great bank! Just wish we had one closer to home in Elizabethton.
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May 2020 by Kimberly Ledford
Always been very courteous and kind to me!
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January 2020 by Kayla Whiting
I had a problem with my card not working two days in a row and I have money in my bank... ECU is convenient but what's the point having one of their cards if it doesnt work.
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December 2019 by Nathaniel Trott
Always helpful no matter which branch I visit. We especially appreciate having a branch near home in Piney Flats now!
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November 2019 by courtney metcalf
I love ECU, but if I had to deal with Piney Flats branch id switch banks. Some of the rudest people. I waited patiently over 40 mins to discuss a car loan, and no one else was waiting. They were too busy talking about their drama filled lives. Maybe if they’d work they could get the raise they want instead of talking about being under paid.
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November 2019 by Jacob Crusenberry
Every time I've been here, the staff was nice and got me through in a reasonable amount of time.
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September 2019 by Tabetha Frye
Would give a zero star but I can't. They have screwed me over so many different times and never resolved the issue and even with a savings account I can't cash a payroll check. What's the point in having it open...especially when it only yields .30%? Time to close what I have left with them and say adios amigos
