Food City is a locally owned, community-focused grocery chain with stores in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama, based in Abingdon, Virginia. The store is committed to providing good value, quality, and friendly service, which keeps customers coming back. It offers convenient services such as pharmacy, fuel centers, curbside pickup, and home delivery. Customers consistently praise the friendly staff and clean stores. The employees are known for their kindness, helpfulness, and willingness to go above and beyond. For example, a customer shared how an employee named Sandra kindly covered the small price difference when the total exceeded their budget, making the shopping experience special. Another customer highlighted the excellent customer service from Christina, the deli manager, who took the initiative to correct an order mistake and ensure satisfaction. Her leadership and dedication left a positive impression and helped the store regain their trust. Shoppers also appreciate the store’s fresh food, especially the salad bar and bakery. One customer mentioned that the store always has fresh food and that the staff is friendly and helpful. They also enjoy the availability of plastic bags, which they bring home, as these are banned in other states. Overall, Food City stands out for its friendly staff, clean environments, good prices, and quality products. Customers feel valued and appreciated, thanks to employees like Sandra and Christina, who show exceptional service and leadership. The store’s focus on community and customer satisfaction makes it a favorite shopping destination in its regions.
Nice store 👌 A big Thank You goes to Kevin Gillin and crew for always keeping the store stocked and looking good. 🙂
June 2026
There seems to be some rudeness with a cashier. She thinks she is the best there ever was! I went to FC when I left parking spot she had her feet sticking out her window holler at me and wanted a cigarette. I didn’t stop she is just very rude!!
June 2026
Great, nice folks,customer service is Beautiful, an I am from another State/city