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October 2023 by Jon Z
Hands down the best customer service experiences I’ve had, anywhere! David and his team make otherwise aggravating/inconvenient tasks so much more tolerable. This is your go to place, regardless of where you live in the tri-city area.
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September 2023 by John Campbell
Great service and a clear winner over competitor down the road. Competitor did not want honor battery warranty and had no intent of honoring from the get go. I was already favoring O's because I had bought a light bulb that was less than $10 and the manager took the time to troubleshoot and figure out the problem. That was about a year ago so today I tried them first for a dead battery. The battery was indeed bad and they could have sold me battery right on the spot but they mentioned it was very likely under warranty. So I went to competitor down the road where i'd bought the battery and it was clear there was no way the competitor was gonna honor the warranty from the get go. I was tired of buying so many bad batteries so i did not argue and just went to back to O's. Even if I were to win an argument its just not worth it -- I just want a reliable battery and don't want to keep wasting my time dealing with batteries. O's is the clear winner for me from now on. Hopefully the competitor will get their act together because competition is a good thing. Don't usually write these but there was a big disparity not just in service but more importantly honesty.
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September 2023 by j d
Always a good experience
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August 2023 by Ben “BB” Stephens
Friendly and knowledgeable staff
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May 2023 by Kristina Heaton
Nice staff. They typically have what I need in stock
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March 2023 by Teresa
This O'Reilly's store has to be as good as it gets! David and his team treated me with respect and went above and beyond to help me. Best customer service ever, nice clean store and a welcoming smile. Visit the Piney Flats store, you won't be disappointed!Thanks again David
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March 2023 by Matthew Jones
Fantastic all around. These people will go out of their way to help customers save money and get exactly what they need.
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November 2022 by Trevor Russell
Almost always have what I need at a fair price.
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October 2022 by Omtavia
The employees here were extremely helpful when my vehicle broke down right as I was pulling into the parking lot.
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August 2022 by Arlie Buchanan
Good people
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August 2022 by Scott Morris
Helpful employees
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August 2022 by Phillip Johnson
Travis helped me change my lights on my car. This was a bad issue and he went out of his way to help me. I really appreciate it. Great service
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August 2022 by Brandon Stalcup
Great customer service and knowledge of the products.
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August 2022 by Paul Reichert
Great helpful people, prices are fair and parts are quality!!+
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August 2021 by Mellisa Roper
Great people
