-
February 2024 by morgan repp
I would give zero stars if I could. Boy behind the counter told me they had a part in stock at the store but he “did not know where it was, and it would take a long time for him to find it.” He did not offer to check to see if it was at another store. Absolutely horrible customer service. Store was closed during posted operating hours when I returned to give back a loaner tool the following day. Don’t waste your time here.
-
October 2023 by Sean 2
Battery!
-
September 2023 by Kimberly Sneed
I will admit that I don't go to very many auto parts stores and this was my first trip to O'Reilly. I needed some fuses for my car.I don't know if this a typical experience, but my time here was perfect. I walked in, they said hello and I went to get what I needed. No one hounded me and no one said, "Are you sure this is what you need?" I took the time I needed to double check that it *was* what I needed and went to pay. The people that did need help while I was there were helped in a friendly and professional way.The store is very well stocked. The section and aisle I needed was especially so - almost all the slots and spaces were filled with correct merchandise. I didn't see any of the tricks some places use to make a store seem better stocked than it actually is.All in all, a very pleasant experience and I will go back if I need anything else for my car.
-
July 2023 by Karen Wiesner
I called to see if my air filter was in stock..it was! I went to pick it up I had fantastic customer service . This will be my new auto parts store. Thanks for the great service!
-
July 2023 by Ruth Resha
Bought rotors gave me the wrong ones,then said they had to get them from Nashville waited 3 hours and Nashville sent wrong ones. Oh then they checked the computer for right parts only to find out they were in stock. Customer service and knowledge is key to have returning customers I did not receive !
-
July 2023 by Nancy Covey
The employees are great if they do not have in stock what you need it's there the next day
-
June 2023 by Chris Brewer
These guys has never failed me yet
-
June 2023 by K
The people here do a good job
-
May 2023 by Robert Rodgers
Great customer service. Very knowledgeable. Need to scan a code for my car and the guy was only one there but show me how to use the machine and was able to retrieve my code for my Buick.
-
May 2023 by Carl Alcorn
Don't have anything and to min kids work there
-
March 2023 by Terry's Speed shop
They had what I needed and the people working were very helpful
-
February 2023 by Billy West
This place is a joke, my friend bought a car battery here and they wouldn’t install it for her and for her to call a mechanic. All because it was in the engine bay and it had to be “professionally” installed on a 2011 Escape. I drove all the way to portland from our house to help out my friend. The old lady behind the counter was a complete b**** about all of this. But the young man that works there wanted to do it but he said the older lady told him no, but he lent me the tools to help my friend out. Took 5 minutes to do it. I will not be back at this store. Really sad. Can’t imagine what they would say to an old woman if this situation happened to her.
-
January 2023 by Ron Barnes
Always a good experience when ibgo in there.
-
October 2022 by Leah Vanbuskirk
Helpful and knowledgeable staff.
-
September 2022 by Tina Shrum
Nice and even let me try the product before I bought
