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February 2024 by Renee Smith
Josiah knows what customer service should look like. He was amazing from my initial phone call inquiring about a part, to even sending me pics of the part to verify that it was the correct one. Could not have had better customer service from him. Go see Josiah at this location, he will take care of you!
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February 2024 by Lorie Fowler
very helpful with my car needs and installed new windshield wipers for me ?
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December 2023 by CHARLES BRYAN
Quick and convenient atmosphere
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November 2023 by Jess Jones
Always helpful!
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July 2023 by Kirbz
Great place to go for all of your auto needs.Superb and friendly staff.Very clean and organized store.
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July 2023 by Josh Steil (Kirbz)
Great place to go for all of your auto needs.Superb and friendly staff.Very clean and organized store.
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June 2023 by Danielle Bruin-Slot
It’s been fine for the most part. I’ve been able to get what I need most of the time.
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May 2023 by William Stafford
I want to take a moment to express my gratitude for the exceptional display of empathy and assistance Stacey provided to a customer who found themselves lost and stranded in Tennessee.It is not often that I come across individuals who go above and beyond their duties, and Stacy is a shining example of such kindness and dedication. The way she extended your helping hand and showed genuine empathy towards the customer's predicament was truly commendable.In a world where compassion and understanding sometimes seem scarce, Stacey actions restored faith in the power of human kindness. Stacey ability to not only fulfill the customer's concerns, but also offer them comfort and support during a difficult situation showcases the exceptional level of care she brings to her position at Autozone.The customer's experience was undoubtedly enhanced by her exceptional customer service skills, and her willingness to go the extra mile made a lasting impact.Once again, thank you Stacey to assisting me given my predicament with my car two days ago.Warmest regards,WHS.
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May 2023 by Cassondra Srepp
Some of the most amazing people on Earth work at this Auto Zone! My family and I broke down on Spring break the first week of April. My husband and I had to replace the transmission in our truck in their parking lot. Blessed to have broke down there because they were so helpful with our stressful situation If you need help with your vehicle, I highly recommend stopping in at this store. Thank you all so much. Forever grateful!
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April 2023 by Tammy Tipton
My mother and I went to Auto Zone in Powell last Friday to have our battery tested. Mike completed the testing and told us that the battery was bad. After asking him if he could replace the battery for us, he didn't hesitate and agreed to do the battery replacement. You really never know what to expect anymore when you need services like this, and it was so nice that Auto Zone still assists people with testing and actual installation of new batteries. Mike was very polite, respectful, and professional during our interaction. Thank you again Mike!!!
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April 2023 by Phyllis N.
My car had a "maintenance needed" message so I was going to take it in during the week. Came out of Food City and my car wouldn't start, the battery was dead! Ugh! Thankfully the Auto Zone is right across the parking lot from Food City. I went in and explained my situation. Mike was at the counter, asked me a few questions about the car and got the battery I needed. I asked if he could install it and without any hesitation, he followed me to my car. It was cold and rainy but he got my car started. I really appreciated his help. Thank you Mike and thank you Auto Zone!!
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February 2023 by Rebecca Ford
I can not brag enough about Kenny one of the employees that work at the Powell location. He is always so helpful and kind with all my questions. And he never hesitates to help with all of my concerns regarding my vehicle.
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February 2023 by Josh Stan
Great service and be sure to sign up for coupons
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December 2022 by George Thompson
Jacob consistently helps me every time I come in. He’s the perfect example of a counter man for sure!! Ask for him if you need advice….you won’t be disappointed!!
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December 2022 by Kevin Hanneken
Associates were very helpful and friendly. I needed to have an alternator tested. They did it for free. Thanks!
