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December 2023 by Mark Ruoff
I shipped a package to Africa, the postal service employee was friendly, patient, helpful and very professional. This is not an easy process and she was amazing.
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October 2023 by RabidDogEOCF
Over the 40 years living in Rockford, Ive had package thefts, damaged opened mail and now this is the THIRD TIME in 4 months I'll get a package there, being literally a mile away and they send it off to another state for no reason. Is literacy no longer a job requirement for the US postal employee? Does the whole staff have cataracts? I wish the alcoa post office would just absorb rockfords, because its an actually good office. FFS they cant even deliver mail properly. Im also getting the neighbors mail a lot.
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August 2023 by Martina Sartin
The staff has been very rude for no reason both to me and others I know.
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November 2022 by Sabina Malabey Smggfm54
I've had different experiences with new window personal. My new mail carrier and my retired carrier have always been good. I hate the Saturday postal office hours. 7:30 to 9:30am is ridiculous. Some people like to sleep in on Saturdays. Is it worth them going in for 2 hours on Saturday?
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January 2022 by Linda Kirkland
Ths staff at office is friendly my carrier is rude and lazy
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July 2021 by Natasha
Awesome little Post Office!!! ?Staff is always very friendly and helpful. I hardly ever have to wait in a line. The female carrier always goes above and beyond to help everyone.
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June 2021 by Joshua Hendricks
Had a driver watch me pull an undiverable notice out of my mailbox while he was across the street he sees me clear my mailbox. And just drives off with my package and not saying anything.
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April 2021 by Bridget Lindsey
Package I sent was confirmed by ricepent delivered well over a week ago and the post office never marked it as delivered costing me well over a hundred dollars
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December 2020 by B Lin
Package I sent was confirmed by ricepent delivered well over a week ago and the post office never marked it as delivered costing me well over a hundred dollars
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August 2019 by WinClient5270
Very helpful and friendly staff! The mailman who drives the bright green Jeep always does an excellent job! 5 stars!
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September 2018 by SM.William Lamb
I had a couple packages I had to ship to the Philippines and the service I had received was well given,. Very curtius and the gentleman there went beyond himself to help me pack what I needed to get packed into one box. I rate my experience there a 5.
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April 2017 by R. Maples
Driver on route extremely rude, major attitude towards people. Needs to find another job away from people.
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March 2017 by Eric Wilhite
Small local post office, friendly staff