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March 2023 by sherry smith
They changed their hours and won't update online so people know. They're not very helpful at getting prescriptions from the doctors and you can be there 10 minutes before they close and you will not get your medicine ( they're closed) I am switching pharmacies I'm going to Walgreens were I can get help and my medicine when I need it
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December 2022 by Cynthia Duvall
I swear this is the only pharmacy that checks my insulin to make sure it's insulin when I am buying syringes... It's always Nancy... Literally grabs the top of my vial after handling money and drives me insane... I have never encountered this problem at another pharmacy... I was informed I need to file a complaint with the pharmacy board because she isn't supposed to touch it... I love the store but the pharmacy lacks so much....
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March 2021 by Alicia Raftery
I showed up today to get the covid vaccine with an appointment fully eligible by state guidelines in group 1C which opens today March 8 2021 in TN and I was denied the vaccine. Apparently they are following “federal guidelines” which DO NOT align with state guidelines. DO NOT book your covid vaccine here if you are 1C - they can apparently deny by their own rules.
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February 2021 by Shane Abbott
2 thumbs up.
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December 2020 by patrick chambers
Very good people and very helpful
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September 2020 by Linda Q.
I called ahead of time to bring our car in to have an adjustment on the tires that were still under warranty - Was told to bring the car on in. My husband who is elderly and my daughter who is disabled took the car. They waited a long time before being acknowledged. Due to Covid, the waiting area was closed and they needed to sit while they waited. Could not get a chair. A new employee waited on them, and being new, had to ask for help. The manager was very rude and, although she tried, had a hard time getting anyone to help her arrange the adjustment. The adjustment was eventually made. However, the rudeness of the manager was uncalled for. Will not be purchasing tires from Walmart again.
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February 2020 by Steve Snow
Hours at pharmacy are 7:00 pm closing,,I was there at 6:50 and they were already closed
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September 2019 by Barbara T.
The Rockwood Wal-Mart now offers the Online Grocery Pickup. I have used this service several times, and have had no issues. The associate's are polite and knowledgeable, always make me feel welcome. The associate's are trained to pick all of your groceries as if they were they are the ones buying it. Have never got any out of date or expired products. If the products do not look good enough for them to buy it they will not choose the item. Substitute items are available also, under different brand or size. The best part is this is a free service. Just download the Wal-Mart grocery app it is real easy, fast,fresh and free always.
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May 2018 by JT Simpson
9 times out of 10 they dont fill all the prescriptions that have been called in and when you ask why they always blame the doctor.
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September 2017 by Justin Hill
Had a bad mix up with meds and had a bad reaction. They seemed to not care and blamed it on me when it was a total mix up of pills to begin with
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September 2016 by Christiana Treischmann
Very poor service, they just don't care about people and made that very clear.
