Advance Auto Parts is a helpful and reliable store for car maintenance and repair. Customers appreciate the convenient in-store services like free battery testing and wiper blade installation, which save time and prevent unnecessary trips to a mechanic. The online ordering with in-store pickup is quick and efficient, allowing customers to get parts within 30 minutes. Staff members are generally helpful and willing to assist, with some locations offering knowledgeable support that goes beyond just selling parts. The store offers a good selection of major brands, giving confidence in the quality of parts. For DIY car owners, the free loaner tool program is very useful, helping avoid the expense of buying specialized tools for one-time jobs. Overall, customers find the store accessible and affordable, with excellent customer service. Many reviews highlight helpful staff members who go above and beyond to assist, making the experience positive even when diagnosing vehicle issues. Despite some variation in staff knowledge, Advance Auto Parts remains a recommended choice for routine car care and repairs.
Needed a specific fitting that could not find anywhere else on a sat. They had what I needed and were very helpful. Will be back when I’m in Kingsport.
October 2025
Had a belt I couldnt find for my side by side and Steve took time out of his day to help me find it! He went above and beyond and I really appreciate all his help! I always shop here mostly for the great people who work here!
October 2025
Some of the most helpful people I’ve ever dealt with especially Mr Brock.
