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April 2023 by STEPHEN HAMMER
Had a shed moved from Rogersville to Church Hill, and everyone was great to work with. Doug, the guy who moved the shed, was fantastic. Kept in constant contact and called when he was moving it, when he'd be there, and called when he got there. Quick worker, nice and friendly. He came out, asked where I wanted it, leveled it, and was back on the road. He definitely knows how to do his job.
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August 2022 by Cindy Kincade
My husband and I was shopping around for a storage barn. We went to Smoky mountain storage Barn first. It was up to a six week waiting period. We then decided to go to Quality storage Barn. We were able to get it within a week. Lots of storage barns already built, ready to go. They were also $100.00 cheaper. Staff was very nice. Doug came to set it up on our land. He did a great job. I highly recommend this company.
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February 2022 by Lance Middleton
Only use if you have to. Last time I will ever deal with this company.
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October 2021 by Keira Luttrell
Very disappointed with this place & very poor customer service. The lady in the office was so so kind & does an amazing job, they are lucky to have her. As far as the gentleman who runs the place, I wish I could say the same thing. We purchased a 2 dog kennel for $3,600 & some change. We had it not even two days & my 82lb German Shepherd was able to push the the outside kennel door open because THEY failed to make sure the bolts were tightened (where the latch is). We have no idea how long she was out for. We are thankful she didn’t run off & stayed home. He said it sounded like my dog has anxiety, which she most definitely does not, living in an outside kennel is nothing new for her. We are currently having to ZIP TIE the kennels shut!! The gentleman I spoke to said “Well I hate that for you, it just sounds like you need to take an impact to it & tighten it up.” He had no interest in listening to what happened & rushed me the whole time while on the phone. VERY VERY poor customer service. I wouldn’t it recommend them.
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May 2021 by Claire McCain
We purchased a building a couple months ago and had such a good experience. The quality was excellent and it was so affordable. I wanted to make sure I left a review about our experience because it looks like some of the other reviews aren’t even personal experiences, which is not very helpful at all. The two men who delivered our building were very careful with our long gravel driveway and paid very close attention to not even mess up the grass. All in all a great experience and would recommend Quality Storage Barns to anyone!
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December 2020 by Dynes Josh
I drove 48 miles on way to get a building. From the many questions I had to the purchase of the building itself, good customer service. Life happens and my building was delivered without lofts (paid for and ordered) they immediately rectified the situation and came back and installed them with no questions asked. We often forget we are humans and make mistakes. Thank you for the excellent customer service from ordering, to delivery to providing quality customer service and standing by your word and your product! Family owned!
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June 2020 by Brandi Denise Registar
I personally have not bought a building from them and i never will. Apparently a neighbor bought a building from them and the driver delivering the building came through our subdivision speeding and ripping down tree limbs with the building roof. We live in a subdivision where there are small children playing so speeding wasn't necessary at all considering the neighborhood kids ride bikes around here all day long and a couple of my children are some of them. Tree limbs landing in yards and the road could have hit anyone's children and they just drove through and left the neighborhood to clean up the mess. Very Unprofessional.
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May 2020 by Charistin Clark
I'm sure the barns are of great quality, but the customer service is absolute garbage. A neighbor of my family had one of these barns delivered to their house. The truck got caught on a telephone line attached to my family's house, which then ripped it up some. The drivers drove off and didn't bother asking if everything was okay. My father tried to call the company several times. The first time, the lady said there were no deliveries in that area that day and she'd get back to him. It has been a week now, not a single phone call back to my family and $100 to an electrician to come look at the damage. Hopefully after reading this review, the company reviews their community standards so they don't lose more business.
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January 2020 by Lynn Anderson Kilgore
We are very satisfied with our new storage building. The building was delivered as promised on time. Doug did an excellent job on the delivery and setup. I would definitely recommend Quality Storage Barns to anyone wanting to purchase a storage barn. Ours was custom built and it is perfect for our needs. Thank you.
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December 2019 by Garrie C.
We put a down payment (over half of the total cost) on a building. Turned out we weren't able to get the building on our property in the time we'd arranged so we cancelled the contract. Now, #8 on the contract clearly stated that we could cancel with no fees or penalties. When I called to cancel, the owner got very curt with me. I was asking what the hours were and what day would be best to come get our money back and he hung up on me. The next business day my husband went by the office. The owner wouldn't be there until a two hour window. The receptionist said she would call my husband when the owner came in. She did not call. When my husband went back the owner had just left but would only be gone a few minutes. 30 minutes later receptionist called the owner and he would be about another 30 minutes. Husband waited. An hour and a half later receptionist calls owner again and he gives her permission to write the check for the refund. Receptionist then tries to tell my husband that there will be a $150 repo fee (it had never been delivered/restock fee (it had never left their lot)/processing fee. He told her NO, there won't be. When she protested he pulled out the contract. Receptionist promptly called owner and said (quote) "He knows about clause 8." She hung up and wrote the check for the full amount. Not only did they get pissy because we needed to cancel, they tried to rip us off. I DON'T RECOMMEND THIS BUSINESS TO ANYONE. Had they just been understanding of our circumstances and not tried to steal from us I would have done a lot of business with them. We will be getting several buildings for our property, but NOT from Quality!
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September 2019 by Madison Grooms
Absolutely excellent quality work!!! We love our new building and the delivery guy was amazing. I am completely thrilled with our custom shed!
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July 2019 by Mike Myers
Very friendly easy to work with. Quality of building great and at a real value. Delivery on time and expertly done. I will recommend to anybody looking at a building. I will use them again in the future.
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January 2019 by Lynn Johnson
Bought my building last year. Very happy with it. It is well built and the price was right. Delivery and set up went without a hitch. I would recommend to anyone.
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December 2018 by Heather
Awesome service...very friendly and willing to work with you..
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August 2018 by Pamela Anderson Caldwell
Excellent job!! Loving my storage building. Great bunch of people. Doug delivered mine and he is so nice!!
