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September 2023 by Josh Virkus
I bought a used motorcycle with a Memphis shades windscreen on it. It was missing one of the mounting hardware pieces. I emailed them and asked if I could just buy the part I needed, or would I have to buy the whole kit. They asked me for my mailing address and sent the piece I needed without charge.
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September 2022 by Mark Pohan
Awesome product and company.Have an 07 Fatboy. Have the Memphis Fats windshield.Love my Memphis Shades windshield. Solid construction with great clear easy to clean material.AND!I hadn't used threadlock on the bolts and lost one. I sent an email and they sent me one, no questions! 100% caring customer service.
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August 2022 by Arslan Ahmed
For once, respond to the emails i am sending you. It feels like all my emails are going in some kind of blackhole
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July 2022 by Matt Scott
Purchased a Gauntlet fairing for my Dyna last year. Earlier this summer, I noticed two of the fasteners had fallen out. I called into Memphis Shades and left a voicemail explaining the issue. I was called back that day, and received two replacement fasteners for FREE!!! I will continue to purchase their products in the future, and have had nothing but a pleasant experience from Mary in customer service, thank you!
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July 2022 by Gabriel Valdez
If we could only get some customer service that would greatly appreciated. I have tried calling, emailing. Hopefully more staff can be hired so that they can handle the need.
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June 2022 by Buck L.
They didn't have any of the screws that I needed in stock, but someone had a sample on their desk and sent out to me. Thanks!
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February 2022 by Bob Stuart
Great company to work with and the windshield and mounting system installed and works perfect! Installed a MS Slim on my 21' Softail Slim and it looks great as well.I will also give a big nod to the customer service folks at Memphis Shades as well. I had ordered the wrong mounting kit for my bike and they walked me through what I needed to do for the exchange. Once my return arrived back to them Memphis Shades shipped the correct part out to me and I received it in a couple of days. Literally a 10m install overall. Now just have to adjust it after a longer ride.Thanks Memphis Shades for making a great product and having great people working for ya!
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January 2022 by Derrek W.
Worst customer service ever. Sent the wrong parts, asked for the right ones sent the same kit again. Customer service argued with me saying that it was the kit I ordered, even though I asked for the correct kit. Luckily, I was able to rig the windshield and get it to work, sort of. A year later, they ask me to send it back after I yet again contacted them to complain that I never received the correct parts. Now they tell me the incorrect parts are beaten up and they are going to send them back. I will never buy Memphis shades again. AVOID!
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November 2021 by Martin G.
I just recently purchased a Memphis Shades windshield. When I opened I was amazed that the quality of the my product was very well made. But... I ordered my windshield using the online helper and to my surprise, I got the wrong windshield. When I tried to return, they told me I had to pay for shipping the shipping was almost the amount of the product itself. They told me it was completely my fault for ordering the wrong part. So, they won't help return my item. Now I'm stuck with a windshield that won't fit my bike.
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August 2021 by Mario Olivero
Recently bought a 2000 H-D Fat Boy. It came with the original windshield. It was pretty banged up, and it had lost clarity. After all, it was 21 years old already.I needed a new one. And I'm happy I went with Memphis Shades. I'm not the best guy when it comes to using tools, but the fitting of the Memphis product (I bought just the shield) was perfect. Every screw hole was exactly where it needed to be. Now I'm much happier riding my bike, and being able to see clearly through the shield. :-)Great job, guys!!!
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May 2021 by Chad Colvin
Great price. Great quality. Thicker than OEM. Thanks
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May 2021 by J B
Awesome products and customer service
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April 2021 by Whitney Kerr
I purchased a used bike with a Memphis Shields windscreen already on it. I rode that bike for 8 years and the windscreen was excellent. I fully intended on getting a Memphis Shades windscreen for my new bike, until I had to deal with their customer service.I emailed Memphis Shields twice over the last few weeks to ask pretty basic questions, first about the fit on a bike that is brand new and second about polishing my old windscreen.Both responses were curt to the point of unintelligible. Both were equally dismissive and showed NO care that I was interested in dropping a fair amount of money with them. They've lost a customer based on the fact that they couldn't put a moment of thought into an email.This was going to be a one star review, but their product really is that good.
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April 2021 by Mark Alexander
I was very pleased with the service quality and shipping of Memphis shades. Would buy from again. Thanks you Memphis Shades.
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March 2021 by BRENT THORNTON
Just received and installed a Del Rey on my 2017 Low Rider. Super quality American made product, easy to install looks and functions perfectly. I can't praise this product enough. Awesome.
