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November 2023 by Tripp Harbin
I showed up right at closing time and they still greeted me with a smile and put me in the truck of my dreams, even after hours. Tori Sweat was very easy to deal with and treated me as a friend rather than a customer. Highly recommend Jones GMC!
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October 2023 by Sean Holloway
work was quick and efficient. Service dep is easy to work with. But finding out I paid almost 60 grand for a truck that's got tires that are already patched put the dealership in a different light.
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September 2023 by Joshua Poole
Everyone was very patient. Very straightforward. They even worked with us, which we greatly appreciate. We ended up walking away with a wonderful truck. Thank you for the wonderful customer service!
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September 2023 by Nicole Bell
I am definitely not an easy client to work with but the Service Team showed such professionalism and their customer service was outstanding! The services I received were done in a timely manner with being updated regularly regarding the status of my vehicle. They made the entire experience less stressful and for that I am very grateful. Beyond satisfied!!
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September 2023 by James Adams
Melvin and Will helped us and went out of their way to make our time with them well spent. They were very professional and thorough. I don’t recall a vehicle purchase experience as good as this one. My wife felt the same way, we were both very pleased.
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August 2023 by Paula Muskin
I was from out of town and they helped me and also checked everything out so I would be safe going home. Gave me a rental so I can accomplish my goals for being in Savannah. When I move here next year they will be the dealer I chose to help me with my next purchase.
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July 2023 by Lillianne Pulkkinen
I only have good things to say about my new car purchase. I’m very grateful that it was so easy and they were so nice to work with. Everyone here makes you feel included and it really means a lot. Everything was nice, clean, very up to date, and overall a great experience. Our sales representative and the manager, financial advisor, everyone was just fantastic to work with. I really appreciate all the feedback and positive vibes they have. I highly recommend this dealership over anyone. Thank you!
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July 2023 by Kelsi Owen
I have been meaning to post this for sometime now.. This dealership and I started off on the wrong foot due to some mechanical issues out of their control but with the Quick response of GM, Anthony Benton we were back on the right track and made a good deal in a timely manner. I can honestly say that Mr. Benton and Finance Manager, Chris Quigley Genuinely care about the Quality of the vehicles they sale, Accommodating the customer with a good finance deal and above all else customer satisfaction. They are nearly 3 hours from me but I will certainly make the drive when I am ready for my next vehicle purchase.
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July 2023 by Taylor Wallace
We had a great experience today. I definitely recommend Tyrus! He was awesome. We live 2hrs away & he worked with us had everything ready to go once we arrived! Worth the drive for our family! Thank you Tryus & Samantha in finance for making this such an easy process today. - The Wallace family.
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July 2023 by Christy Howard
Had a checkup on my car this morning at Jones Auto. They are always so nice and thorough when working on my car. They fix what needs to be fixed, change things that need to be changed, and always inform me of what I will be needing in the near future. I love that! Thanks for always making sure I am safe out on the road. It's so reassuring to know I have someone I can trust.
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July 2023 by A P
Kelan was great to work with while getting information for me from a couple of states away. Super responsive. Worked with me to get a positive trade value on my current truck. Competitive prices. I'd shop there again.
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July 2023 by Samuel Travis
I have mixed feelings about this experience. The people were extremely helpful, nice, and went above and beyond to help us during our time there.The issue with the truck however were not fixed!This is the second truck we have had ongoing issues with that can't seem to be fixed. Will not be buying another Chevrolet/GMC product.
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July 2023 by Lillianne Oakley
I only have good things to say about my new car purchase. I’m very grateful that it was so easy and they were so nice to work with. Everyone here makes you feel included and it really means a lot. Everything was nice, clean, very up to date, and overall a great experience. Our sales representative and the manager, financial advisor, everyone was just fantastic to work with. I really appreciate all the feedback and positive vibes they have. I highly recommend this dealership over anyone. Thank you!
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July 2023 by Josh B.
Kelan worked very hard that day, but everything else was very drawn out, dysfunctional, and misleading. I am happy with the truck, but the buying process was difficult and disjointed over a 5 hour process, despite having the transaction essentially agreed upon before I arrived. My credit pulled at 847, I was told a 6.49% interest rate before being transferred to another dealership and sat down with a finance person that then told me 7.49% instead at the point of signing. The negotiation was easy and enjoyable over the phone with Kelan and James, but everything that transpired the day at the dealership left me disappointed with the process and ultimately where I will not consider purchasing from Jones dealerships again. The mischievous nature around the finance rate was the worst feeling, and one that I have never encountered when purchasing a vehicle.
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May 2023 by Samantha M
I have nothing but wonderful things to say about Jones Buick GMC. The selection is some of the best in the area. I drove 1.5 hours to look at vehicles and don't regret it. And I must say Carla is just sooooo incredibly sweet and accommodating. The next time I'm in the market for a vehicle, I'll be going back.
