Jones Chrysler Dodge Jeep Ram has been a trusted family business since 1960, with a committed sales staff boasting many years of experience. Their goal is to provide customers with the perfect solution, offering free delivery of new or used vehicles within a 200-mile radius. Customers have reported great experiences at the dealership, praising the sales staff for their professionalism and willingness to ensure customer satisfaction. One customer spent a great deal of time making sure they got the vehicle they wanted, and the salesperson did everything they could to make the customer happy with their purchase. However, some customers have expressed dissatisfaction with the service department, citing issues with their vehicles that were not resolved promptly or to their satisfaction. One customer had to have their Jeep Gladiator towed to the dealership and was not reimbursed for the cost, despite the vehicle being under warranty. Overall, Jones Chrysler Dodge Jeep Ram seems to offer a positive buying experience, but there are concerns about the quality of their service department that the management may need to address.
