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February 2024 by Spicy Exploring
Everything went great store was well stocked and employees were knowledgeable and helpful
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January 2024 by Deron Shields
Had the worst experience with this location. Purchased a temperature sensor in which mechanic said they no longer needed because they had fixed my issue without having to use new item, upon trying to return after an hour to store they're going to le me know that store won't do a refund on the item at all..
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January 2024 by Fay Grayson
U can get everything for ur car and more
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November 2023 by Jeremy Ownby
Beware. They don't accept returns for unopened or unused parts anymore.Purchased a climate control part to fix a bad heater at 12pm. Ended up figuring out the problem and didn't even open the box. Went to return at 240pm and they said no.I'm not sure if it's this particular store or what but these companies are getting super greedy when you won't take back a part that hasn't been touched.If they had said up front you can't return this item then I'd be ok with it but I've never not been able to return a part that's unused.Stick with O'Reilly ! I feel bad that I've been shopping at this store. It won't happen again.
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August 2023 by J H
Very helpful staff. Good prices.
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July 2023 by Kelly Mancuso
We use this store as our landmark to turn and head back home but yesterday I went inside to buy some gasket sealer/maker goo.The guy that was working was kind and knowledgeable. He is also the reason that I now know that the sun sphere in Knoxville not only has a floor for tours.. it also has a restaurant on a higher floor.
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July 2023 by L Antigua
They have some great employees but prices are outrageous no only good deal is the wipers warranty, great deal been paying only 6.oo dollars for my wipers!
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May 2023 by Gerri Jackson
Zach and Robert went above and beyond to assist my boyfriend and I. They made our day that much better. Thank you so much for assisting us today. ⭐️⭐️⭐️⭐️⭐️
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April 2023 by Shawn V
I was on vacation from Michigan and I had a wheel hub go out on the car. The gentleman’s name that helped me was Zack he was very knowledgeable and respectful with excellent customer service. I would highly recommend this place. Not to mention I had to change the hub out in their parking lot and they didn’t have a problem with it. They even allowed me to wash my hands afterwards. Thank you again Zack.
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January 2023 by Noel A Castro
Do not buy electronic parts in this place, I repeat DO NOT BUY ELECTRONIC PARTS especially sensors, they do not work and do not accept returns, I spent $140 in defective sensors, my dealership replaced them with oem parts and problem solved, i brought proof from the dealer and the staff didn't even bothered to take a look of it . I will never buy anything here again.
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January 2023 by Amber Clifton
Staff was a little short handed but they were trying. Plus store seemed to actually have what I needed IN STOCK which seems to be a rarity these days
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November 2022 by Jim M
Called advance Auto parts today in Sevierville talk to Lydia needed a battery but none available, went completely out of the way to find what I needed, thanks for a great effort.
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November 2022 by Cameron Henry
Don’t talk to Lidia she might take all her pent up stress and blow up on you because she’s a manager and thinks she’s right about everything. I’d go to to the junkyard just to look at rust before I came back here to do business.
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October 2022 by camosara03
Would give 1000 stars if possible Lydia and Elliot went far above and beyond to get us back on the road while on vacation. Both were both professional and dedicated to serving us as customers. As a customer that shops back and forth from advanced auto zone, auto zone and O'Reillys. I am now strictly switching to advanced auto parts from here on out solely based on the actions of these 2 associates. I can not praise them enough. Thank you two so much
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October 2022 by Samantha Toler
Very knowledgeable polite and friendly people there.
