AutoZone Auto Parts on Dolly Parton Parkway in Sevierville, Tennessee is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the excellent service provided by the employees, with one customer noting that an employee named Brandon went "above and beyond" to ensure their needs were met, and another customer receiving friendly assistance when their dashboard light turned on. The store has also been commended for allowing a non-profit organization to fundraise on-site. Additionally, a customer was impressed when a staff member offered to help them with a stuck oil cap, even though they were not a paying customer at the time. Overall, AutoZone Auto Parts in Sevierville, Tennessee is known for its quality products and exceptional customer service.
Had to get check engine code pulled, staff was very helpful and printed out the info of what the code was and ways to repair
January 2026
Excellent customer service! Mike was extremely helpful!
September 2025
Needed a battery for my 23 Hyundai and just want to say Jim was a pleasure to talk to while he installed my battery. Had a nice conversation that took my mind off of the fact that I needed a battery after only 2 yrs of ownership?
