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December 2023 by Alicia B.
I took my car to this shop, after my car kept throwing codes. They told me they would use a diagnosis computer to find out what's going on. I was told they would call me with answers Monday morning. I waited until 3pm.no call, so I called them. They told me what they "found." I approved the work. They promised 2 days. They were replacing my timing chain as well. Tuesday @ 4pm I still haven't heard from them. I called. I was told my engine was so bad that they needed 2 more days to clean it up. Wtf? This is the 1st time I've ever been told this. I called every day. They kept saying they were "cleaning my engine up" so they could fix it. I've never in my life heard this BS before. I guess they thought they were gonna charge me an ungodly amount to not do all the work I would have been billed for. Now, in 7 days, I got NO calls from them, no updates, no truth whatsoever. I got my keys back, and they had only opened the hood. Nothing else. No parts were removed. It was still in the same place I parked it. I drove my car off the lot. They will NEVER get my money. Trying to take advantage of someone you "thought" you could rip off. I'm not the one! And I live here. Not good advertising.
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November 2023 by Shay Adams
HIGHLY RECOMMEND TO LOCALS AND VACATIONERS!!! Over the weekend my family and I visited Cades Cove and let the sunroof back on our car. When we got ready to close it, it was stuck, we were four hours from home, and rain was on the way. We stopped at the nearest shop and was told it was the motor and to close it they’d have to cut a wire and it’d cost us a lot of money. We decided to stop at car-d-ology and see if they could squeeze us in. They told us to pull on up and they got started, even let us leave our kids buckled in and sleeping. We stood and talked with them for about thirty minutes while they worked to get it unhung (it definitely wasn’t the motor like the first place said.) It finally came loose and was able to close. They told us no charge and even refused money when my husband tried to give them some anyways. We would have gladly paid them anything they asked- they saved our vacation! But instead, we were told to take our kids to do something fun with it. These are hands down the best people and if you’re not going here, you’re missing out!
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November 2023 by Sara Haynes
On vacation when our car started overheating. We saw this was about a mile away and limped it in. It was late at night, but we called and he was quick to call back. He had it ready the next morning by replacing a hose! Fast service! Sadly we had a harder time finding a way back, but were able to pay online. We finally found Uber after hours, but per our instructions, he left the key hidden for us to pick up.We would definitely use this business again. Thank you!Service: General repairs & maintenance
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November 2023 by Christy Rankin
These folks are awesome!! We are here on vacation and had a break down. They worked us in and got our truck up and running the same day. They are honest and reasonable. I highly recommend them and are super thankful for them!
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November 2023 by I'm Messi
These guys saved me big time. I was out on vacation and the wheel bearing on my car failed. This is typically a struggle to get a shop to do but they had someone stay late to work on it so I could be ready in the morning to drive the 8 hours back home. The price was good and they were very friendly. 10/10 recommend.Service: General repairs & maintenance
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November 2023 by Connie Skansie
The mechanics were friendly and knowledgeable.Quick service, and they got the jeep up and running good. Reasonably priced.We highly recommend them.
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November 2023 by Desmond Francis
I was on vacation with my family. I needed an oil pressure switch. They diagnosed and ordered the part quickly. I was charged a fair price. It was a good experience.Service: Auto engine diagnostic
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September 2023 by robert wilson
I'm a local business owner, with several vehicles, that take turns breaking down. Dink and his crew have done turn ups, front end work, brakes, electrical, A.C. etc. I've been happy with the results. The price for the work has been fair. Good mechanics are worth their weight in gold. I recommend if anyone needs great auto care, give CAR-D-OLOGY a callServices: Electrical repair
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September 2023 by amber b
10/10 recommend. My car was making a strange noise and I was worried about the long drive back home. The owner checked everything over to make sure my car was safe for my drive. Overall, they are great, honest people who want to help others.
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September 2023 by Kody Myers
On vacation with family and had a problem with our throttle body and had to get it replaced. Stopped by when they opened and an hour and a half later got a brand new one installed and the vehicle is running great. I would highly recommend coming here again!Service: Auto maintenance
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September 2023 by jason vardaman
Took my car there had an engine light on. They checked it found problem ordered parts & had it fixed in a little over an hour at a very good price. Great honest mechanics!
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July 2023 by Ashley Mann
While on our family vacation our car had a ton of alarming lights come on our dash board and the car wouldn't drive right. We pulled into Car-D-Ology without an appointment and without calling first and they were able to diagnose the problem and fix it within a few short hours. They also didn't charge us am arm and a leg!! Car-D-Ology saved our vacation and we cannot thank then enough for thier help!! Definitely would recommend this shop to anyone with any kind of car trouble!Services: Auto engine diagnostic
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July 2023 by Robert Wells
They were very professional and knowledgeable, took less than one work day to diagnose and repair the issue that a different shop couldn’t fix or find the actual issue. 10/10 all across the board! Also fairly priced for the repairs done.Services: General repairs & maintenance
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July 2023 by Jacob Williams
We had a break down took it to his shop and he told us what was wrong fixed it in couple hours and own our way . Very reasonable and very nice people . Really appreciate it.
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July 2023 by Scott S
Was traveling into the area in late March for a family vacation. Noticed pulling into town that a brake caliper was sticking. It was later in the evening so no shops were open, but I was able to purchase the needed part from Auto Zone. They recommended a couple places to call the next morning to complete the repair. The owner answered right away and said they would get us taken care of. We were able to get the vehicle there and they had us back on the road in about an hour. Turned what could have been an extremely stressful part of vacation into a minor inconvenience.Staff was great. Price was very fair, I was completely ready for "tourist" price, not here. Can't say enough about this place. Thank you.We also found Paw Paws Catfish Kitchen around the corner while waiting for repair and had dinner there a couple days later. Worth it.
