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March 2023 by Linda Sue Chance
I love shopping at Carl Hatcher furniture, they're always friendly and they go above and beyond to get what I need, I'm happy shopping there.
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February 2023 by Lynda Crooks
Great friendly service. Ron was very helpful.
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October 2022 by Todd Akin
Excellent family owned business with a home town flare. And Excellent quality furniture with great prices
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October 2022 by Stephen Keesler
Make sure you see Ron for great service. Good prices and a great selection of good quality furniture.
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October 2022 by Carey Carpineta
Found exactly the sofa we wanted. Worth drive from North Carolina. As for Ron and you won't be disappointed.
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April 2022 by Mark Everhardt
I would like to say that this place has phenomenal customer service, I'm not going to say what Ron did to take care of me because everyone would be doing it,but he helped me out with a purchasethat i had made , they have the best customer service I've ever dealt with,I've been buying furniture for many years,I will be doing all of my shopping at Carl Hatcher
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January 2022 by Lori Metcalf
Awesome furniture with great prices.
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December 2021 by Stephanie Foley
Thank you Carl Hatcher Furniture for helping me out with quality furniture for a fair price on the spur of the moment. I have a rental cabin in Gatlinburg TN and my guests damaged a king bed. The damage was reported on the morning of my guests checked out and I had new guests checking in at 4:00 PM. I needed a new bed fast but I live out of state. My first call was to Carl Hatcher Furniture and Ron was excellent. He was able to help me purchase a replacement, sturdy wood, king bed. He also was able to have his deliver crew deliver it immediately to my cabin and set it up while my cleaning crew was there. His deliver crew even removed my damaged bed. I cannot express my appreciation for their prompt service. From the sales representative Ron to the very nice deliver crew, I was extremely impress. I highly recommend Carl Hatcher Furniture. I will certainly be using them for all my furniture needs in the future.
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November 2021 by Danny K
They greeted us we came into the front door. We are very happy with the quality of furniture. Rachel was our salesperson she was extremely helpful she made us feel like family. She was wonderful to deal with. I gave them a five star we had a wonderful customer experience. It's a beautiful store with lots of furniture furnishings.
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November 2021 by Diane Krapf
Friendly helpful enjoyed going there. Family run business. Purchased several items we have been looking for love their parkerhouse furniture they carry.
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June 2021 by Joe Sykes
Not the greatest store. Very limited stock with few choices of certain items
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May 2021 by Andrew Owenby
I looked at sectionals on the online shop and made a list of the ones that my wife and I liked. I called the store and inquired about the sectionals and told the lady that I made a list of the ones I was interested in. She told me that not all the ones on the website would be in the store. I said ok, I understand that but could I give you the list I made and see if you could check to see the price and if they were available in the store. She said it would be better to just come down to the store. Its Memorial Day weekend, I am not going to go out in this crazy traffic just to see if 5 of the 63 sectionals I liked were even available. If they can't give me the price over the phone or let me know if the ones I liked were in the store then I won't give them my business. It even says on the website to call for pricing or information and they can't do that; they will just say come down to the store.
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April 2021 by Jacob Timmons
We purchased a full Liberty brand bedroom suite, living room suite and dining room suite and the kitchen table and one end table in the bedroom suite started peeling. After reaching out to them on multiple occasions over a 6+ month period, Marty came out and promised to get back with us. Now, another 6+ months later, he is nonresponsive. Front desk always rushing us off of the phone. This furniture was $11,700.00 and under warranty when we asked them to fix it. We didn't even ask for them to fix it for free, we just want it fixed, period. Sadly, after years of doing business with them, we can no longer recommend them. It is really disappointing because we have always loved dealing with them over the years.
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April 2021 by Bonnie Licklider
A Beautiful showroom and informative staff! Very friendly and polite. They were patient and let us browse in peace. Great selection of furniture! From modern to rustic cabin!! Love buying from here during our visits!
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April 2021 by Lawrence Smith
Great selection and the quality is good. You get what you pay for and although it was out of my price range, I caught a sale and am happy with my sofa.
