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November 2023 by Diana Dearen
Very quick , thorough & efficient to help me find what I needed .I couldn't be more delighted! Great staff, great certified previously owned cars! Highly recommend this business with well-qualified people & great choices! ??.
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November 2023 by Will G
My experience with Bobby was efficient and no-hassle! He was patient and supportive throughout my car buying process. He was very thorough and his attention to detail was impressive. Thanks Bobby!
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November 2023 by Bill Raupach
We want to thank Bobby for staying a little late to help us make our purchase after we got off work. We're very happy with our new used truck and appreciate Bobby's hassle free and professional assistance.
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September 2023 by Emily Birrell
Had an amazing experience buying a car from Carswell! Bobby was so kind and made the process so quick and efficient unlike any other dealership I have every been too. Also prices are very fair and reasonable and they ensure your are getting a quality car.
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September 2023 by Carolyn Marth
We had a great experience buying a car from Bobby. We appreciated his friendly, courteous, pressure-free sales approach since we knew what we were looking for. Everything from the paperwork to the delivery was straightforward and proceeded without a hitch, and I felt Bobby was clear and honest about the limitations of the 7-day warranty and the liability Cars Well would assume for anything that might go wrong once we took possession of the vehicle. When our trusted mechanic discovered an issue requiring a repair just after the car was delivered, I reached out to Bobby and was impressed (and grateful) that he was quick to issue a reimbursement for most of the cost of the repair. I say “most” since we’re spending more to have our own person do the repair locally with the parts we want, rather than drive 60 miles back to Sevierville for his mechanic to do the repair, but I’m ok with that since the car thus far seems to have been priced fairly.Car shopping and buying is stressful enough without pushy and oily salespeople added into the mix. Our experience with Cars Well was that it’s a company that wants to do right by its customers and earn their trust, repeat business, and recommendations. If they have a car you’re interested in, I’d definitely recommend checking them out!
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September 2023 by Briana Bradley
Bobby was absolutely amazing! He made buying a car completely stress free and easy. He was super helpful and kind. Definitely will recommend Cars Well to anyone I know looking for a vehicle! Thanks again, Bobby!
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September 2023 by maegan hamilton
I had a great experience at Cars Well. This was the second car we've purchased from them over the years. The car salesman, David was very courteous, knowledgeable, and responsive in our communications. He was accommodating and helped me find a quality vehicle that met my needs.The car I purchased was well-maintained and in excellent condition, an example of the dealership's commitment to quality. The financing process was straightforward, with clear explanations of the terms.If you're in the market for a used car and looking for a dealership that prioritizes customer service, offers well-maintained vehicles, and simplifies the financing process, go see David at Cars Well.
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September 2023 by Dakota Shorter
Just bought a 2017 Nissan Pathfinder for a really great deal, Bobby was my salesman, and he definitely made the experience flawless, quick, and very simple. He definitely explains everything in a way that everyone can understand and is willing to help were he can! Thank you so much for the experience!
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July 2023 by Garrett Minor
Super helpful and super patient. Great experience getting my new car delivered to me!!!
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July 2023 by Annette Gearns
I would highly recommend Carswell for several reasons. First, price and quality of vehicle was perfect for me. I have been looking for a good used car for 4 months and this was the only place I have found realistic pricing. Second, they offer a 6 month warranty! Buying used is risky, but necessary for me and this brought great peace of mind. Finally, the sales staff was so helpful, no pressure or gimmicks, just a fair deal and the deal was handled very quickly. The car was clean and ready to go. Thanks!
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May 2023 by Josh Lowe
We bought our 2016 Chevrolet traverse from cars well and Bobby was awesome through the whole process. It really was a great experience. Thank you Bobby for making our experience as painless as possible.
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May 2023 by Kyselov Oleksandr
I want to say Thank You to the Cars Well team for an amazing experience I had buying a new car with them!!! This guys are awesome. They were able to get me in a car I wanted even though I am a first time buyer. I would recommend them to everyone! Give them a shot and you will see a difference if you know what I mean.Special thanks goes to Bobby! Best sales person ever!!!??????
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May 2023 by Fayth Blankenship
Went to carswell a few days after seeing more than enough great reviews. Wasn’t expecting to find a suv that day that met our needs and wants but we found multiple. David gave us the time and space we needed to go through every car and even test drive the one we liked the best. He was very patient with us because we had our daughter with us and she wasn’t in the best of moods. He talked us through every step and showed us everything he was doing. We ended up leaving with the perfect car for us and not feeling rushed, pushed, or disappointed with our transaction. Definitely recommend stopping by if you need a great used vehicle and seeing David or any other member of their awesome staff!
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May 2023 by Daniel Sellers
UPDATED REVIEW:Well, I wish I had gotten a trusted mechanic to inspect the vehicle more closely before driving off the lot. The Grand Caravan we bought seemed solid enough, but it has done nothing but slowly leak oil and transmission fluid since the day we brought it home. I have had over $1,000 of work done on it, replacing bad seals and parts, and it still has a check engine light on and a mystery leak coming from somewhere.To Carswell's credit, they did send me $200 to help offset the mechanical issues, and I do still think the sales team here is very friendly and I doubt there was any deception involved, but the sloppy mechanical problems I've been shown about this vehicle by my personal mechanic lead me to not trust the mechanical team at this dealer. A competent team would have noticed these issues and never have sold the vehicle with them. I would strongly recommend you get any vehicle purchased here checked out by another mechanic before driving it off the lot.ORIGINAL REVIEW:Had a great experience here. David was very pleasant to work with and there was absolutely no pressure from him, or any of the normal "oily salesperson" routine you get at most dealers. They are very down to earth and easy to work with, and the price was also very good! I highly recommend this place.
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March 2023 by S.Renee Huffstetler
The best car buying experience I've ever had! Bobby Williamson went above and beyond to find the perfect fit for me, and took the stress out of financing as well. I'm in love with my new car! If you're in the market for a certified used car or truck, do yourself a favor and check out Cars Well Certified, you'll be glad you did. ? ?
