-
March 2024 by Tafi Leigh
I am a former employee at Krispy Kreme, and I used to love it there until Ann the manager showed up. She is rude, disrespectful, and does not know how to talk to people. I have constantly been bullied by Ann and on top of that, they accused me of posting a negative review so I feel like the best option would be to make an actual review of my experience. Do yourself a favor and do not come here. Ann will judge you as soon as you walk through the door. If you do decide to stop by, do it on a Monday or Tuesday when she’s not there. 0/10. If I could give it negative stars I would.
-
March 2024 by Rian Hall
HORRIBLE ! Do not waste your money they have roaches and give out old donutsAnn is rude and
-
March 2024 by Brittany Sillinger
Absolutely terrible experience every single time we’ve gone. So much that we will not be going back. You’re looked at and talked to like you’re stupid. Don’t you dare ask a question or they’ll lose their mind.We’re very forgiving people, but this review is necessary. This place needs better management.
-
March 2024 by Robert Hazlette
I’ve been to this location once, and that was once too many. Not one redeeming thing can I say about this location. Donuts were absolutely stale and tasted as though they had been baked 2-3 days prior, service was absolutely an insult. I was treated as if I inconvenienced them by stopping! I’ll make the extra drive to the one in Pigeon Forge where it’s actually worth the wait and money. This store is clearly one that either needs new management, ownership, or closure!
-
March 2024 by annie sizemore
There was roaches crawling out of a box of donuts. Roaches carry diseases. Please don’t take your children here! Also the manager was unprofessional and would not deal with the complaint properly. Maybe this will get someone’s attention but I am appalled.
-
March 2024 by Michael Brown
Always
-
March 2024 by Tammy Bales
Always
-
March 2024 by Rebecca Byrd
The donuts were so fresh and soft! There's not one thing I could say negative about my visit. My latte was perfect, service was great, and I would definitely recommend this location.
-
March 2024 by Vicki Olejarczyk
Hot light is on yet they still give you old donuts in drive thru. Not ok!
-
March 2024 by Blake William Newland
Hospitality is way above average here, staff are friendly and nice, always Hot and Fresh doughnuts no matter the time of day! Thank you!
-
February 2024 by Stephanie Cummings
Have been in 4 or so times in the last month and the expresso drinks including featured drinks they are promoting they can’t or won’t make. I was told they have bottled cokes and donuts. The time before they closed all specialty coffees down 2 hours before they closed??????? Doe’s corporate read all these reviews???
-
February 2024 by Tommy
Prompt and friendly.Parking: OpenKid-friendliness: Kid friendlyWheelchair accessibility: Wheelchair accessible
-
February 2024 by Michelle Durand
Donuts were purchased for Valentine's Day. Lady behind the counter was rude.
-
February 2024 by Shannon Cockerham
We went by there February 11th around 6pm. They were our of every heart tonight and every creme filled doughnut. Being out of one or two I understand but seven? On top of that they were not friendly at all. No thank you or gave a good day. Back turned to the window after they collected money. The doughnuts we did get were good as usual but nowhere near what we wanted.
-
February 2024 by Geoff Rostan
Great donuts, as always. Very friendly and helpful staff.
