Pro Nails is highly praised for its excellent customer service and friendly staff. Customers appreciate the cute nail designs, including French tips and themed art, and the affordability of services like acrylic sets with gel polish. The atmosphere is laid back, making conversations enjoyable while getting nails done. Many clients express their loyalty to Pro Nails, stating they always leave satisfied and looking great. Overall, it is a recommended spot for anyone seeking quality nail care and a welcoming experience.