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November 2023 by Tiffany Hillman
We had a phenomenal experience here. I have bought many cars in the short 9 years I have been driving and this was by far the best experience I have ever had. They were super willing to work on the price as well as very accommodating with the long wait it took for us to get all of the information we needed from my husbands job. Daisy was our salesperson and she was so so nice and helpful through the whole process. We also worked with Bo the finance and sales manager and he was delightful and incredibly helpful to work with, he went out of his way to make sure we got this car because he knew it was the one we wanted. The only thing I would say is that I do Wish they had filled up the tank with gas before we left, but that really isn’t a big deal it’s just a nice gesture.10/10 experience. We are very happy
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November 2023 by Jade Sullivan
We stopped in to look at vehicles hoping to make a trade. We met Billy one of the salesmen out on the lot. Found a truck my husband liked, they worked with us and had us in the truck before lunch. We live in a small town in Western Tennessee, we have never experienced service quite like we did yesterday at Right Price Auto TN! Bo has went above and beyond to make sure that we was taken care of!
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November 2023 by Carolyn J.
If I could give a negative 10 I would. Where do I start . Bill the car salesman , he is what I call a typical salesman , he did not care that he sold a lemon to a single mother , hope he doesn't have a daughter or granddaughter that this ever happens to. Then lets go with BO the so called financial part of the sad situation with his lying cry baby story of being poor as a kid and this is why he would never hurt a single mother of 2. He has lied from the beginning. I bought a 2014 Chevy Equinox that had 84,000 miles on it and both Bo and Bill had a fake carfax in front of them that states this car was in perfect condition that came from an older gentleman down the road. They said with the carfax they did not even check the car out with their service department. Now I do take some responsibility with this bc when I took it for a test drive I personally knew there was something wrong with the brakes and tires so I brought it back and told them the dash looked like a Christmas tree with all the lights , they said oh thats fine they will just reset it and it will be fine but if anything was actually wrong with it they would fix it , Well I had it for 2 days and guess what it broke down in the middle of the road and on a mountain rd at that. Well they come pick it up and say oh this is your fault bc you let it run out of gas and the fuel pump went out , lol well first of all it was not out of gas and even if it was that would not be my fault. I call them the next day and Derrick is the rudest probaly the sorriest mechanic I would know. He is not even in the top 5 of being a shadetree mechanic. They supposedly fixed it 5 times in 3 weeks of them having this lemon and still could not get it right so they sent it to Vol Chevy ( real mechanics ) they have been nice explained that we really go a bad deal but this is typical with Right Price Auto . DO NOT GO THERE!!!! The owner haha he is a coward won't even talk to me to try to resolve this issue. I called the finance company and they were willing to revoke the loan if RIGHT PRICE AUTO would give them the ok but Bo would not. I have all of our conversations on record . They will reap what they sow!!!!Derrick and Bo said if I put a bad review on here they would not help me any more but from what I see they did not help in the first place. I will be putting a review on BBB as well.
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November 2023 by TheGamingJake
Big thank you to Sadie I appreciate her patience as I was figuring out my insurance but in the end I got the car I liked and wanted especially for my first car it's amazing experience and I don't think I could've done it without her she was very sweet and kind
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November 2023 by Bethany Andrews
I want to say a huge THANK YOU to everyone that helped my wife and I get into a vehicle after ours broke down on us. Gabe was super nice when coming to pick us up cause we didn't have a way to come in to apply. Daisy helped get our application started and was very helpful. Whitney helped finish the application when Daisy's appointment came in. She was great also!! Thank you guys so much!!!!
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September 2023 by Versie Poore
Love our new car we got today and our Sales person was Sadie who is the most sweetest lady ever. She was very patient with us as we got here a little late and stayed over for us so we could drive home in our new car. Our test drive was absolutely wonderful from the time we got in the car and singing our paper work. This is a great place to get a car if you are looking for a decent car lot to purchase your first car. They are very welcoming.
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September 2023 by Daryl “Eastknox865” Robinson
Bo Mitchell is an amazing salesman but not only that an amazing person. This is by far the greatest car buying experience I've ever had. If you're looking for a vehicle do yourself a favor and go see BO MITCHELL!!!!!! I am so grateful ??
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September 2023 by Teresa Jarnagin
Absolutely the most hassle free car purchase I have ever made. Sadie was wonderful. Everyone was so nice. Thanks Right Price Auto.
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September 2023 by Stephanie Slegel
This review is for the service department specifically. We were visiting the area on vacation when our check engine light came on. I was able to get an appointment the very next day. The staff were very friendly and knowledgeable. My repair only took about an hour and a half and I was back on the road enjoying our vacation with peace of mind for our journey home. I would highly recommend!
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August 2023 by Jennifer Papworth
Purchased my new car (2019 Lincoln MKC Reserve) on Saturday and had a great experience with Bill McGinnis and Right Price Auto. Bill was helpful from start to finish, with info on the car, easy test driving experience, and thorough assistance with the financing and the purchasing paperwork. No negotiation on price, but was pretty fairly priced to start. SUV is in great shape given its age; did run into an issue with some tiny ants evidently living in the roof rails - told the dealership and they simply advised I get an ant bomb if they are inside at high numbers (they are, but only in low numbers so far) and that the outside ones will go away with time/driving. Time will tell if they are right...
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July 2023 by Jennifer P.
Purchased my new car (2019 Lincoln MKC Reserve) on Saturday and had a great experience with Bill McGinnis and Right Price Auto. Bill was helpful from start to finish, with info on the car, easy test driving experience, and thorough assistance with the financing and the purchasing paperwork. No negotiation on price, but was pretty fairly priced to start. SUV is in great shape given its age; did run into an issue with some tiny ants evidently living in the roof rails - told the dealership and they simply advised I get an ant bomb if they are inside at high numbers (they are, but only in low numbers so far) and that the outside ones will go away with time/driving. Time will tell if they are right...
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July 2023 by Maria Altfilish
Sadie was so awesome!! She was very helpful even though I felt bad for taking up most of her day with trying to get the stuff I needed to purchase our vehicle. We were very satisfied with her customer service. I say if you are wanting to get a vehicle go here and ask for her
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July 2023 by Matt Meeks
Rusty and Bo were amazing to work with. I never thought I could enjoy the experience of buying a car, but these guys just proved that the dealerships I've dealt with in the past are doing it wrong. I told Rusty our realistic car needs and my desired down payment and monthly payments. He and Bo got us approved quickly through a local credit union without destroying our credit and running us through a dozen lenders. They got us the precise terms and car that my wife and I asked for. Plus, their online paymentcalculator had our eventual payment pegged to within $10. If you want a great used car buying experience that leaves you happy without feeling the need to shower afterward, this place is for you!
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July 2023 by Johnnecia Settles
I really enjoyed my visit here today. Sadie was so kind, helpful & laid back. I may not have gotten what I wanted when I left their lot but Sadie & Bo made sure I drove away in my own vehicle today. I just want to thank you 2 for everything & I will be sending anyone & every1 I know that is in the market of needing a car to see Sadie & Bo. GREAT JOB YOU GUYS & again THANK YOU
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May 2023 by Hailey Huskey
I am extremely happy with my experience and purchase at Right Price Auto in Sevierville. From the minute I became interested in the Nissan Armada, I had customer service dealers responding to my interest. I spent a little while at the dealership the day I decided to purchase, and everyone there was so friendly. They treat you like you are a part of their family.Sadie, who was my dealer, did an excellent job of staying in close contact with me throughout my purchase. She was great at working with the finance manager in getting the best deal they could possibly get for me.My son turns 16 next week and they will be our first stop in looking for him a vehicle!
