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February 2024 by Jim Comings
Great staff, wonderful service
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January 2024 by Gene B
Can't believe they closed at 530 turning away a lot of business.Wasted 5 mile drivePersonally saw like ten other people turn around and disappointed like me.
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December 2023 by Lisa Plunkett
Breath of fresh air to go in a store and be assisted by friendly people! I used the UPS services and it was much better than going to a UPS store. They had everything I needed to get my gifts out in time for Christmas. All I had to do was buy a box, and they helped me with the rest. Thanks for making a weeknight errand painless!
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November 2023 by Jake O'Donnell
I have never had a good experience with this Staples. I go in as often as 3x a week and there is virtually never anyone at the registers - store can be dead empty and you'll wait to checkout for 15 minutes. I regularly find myself driving 45+ minutes to Knoxville when I need a Staples visit.... somehow the drive seems quicker than waiting to be acknowledged.The employees are always friendly & the print department does good work - or 2 stars would of been too generous. Seems like issues of gross negligence by the management of this place
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September 2023 by tami huggins
The store manager on duty was rude and hateful to his staff. The clerk apologized several times for his actions and rudeness. I would give 5stars for being a loyal employee. Him on the hand , was asked to assist me and rudely told her and myself no. After she finished ringing me up ,he then tried to help. I kindly with a smile told him no thanks I didn't need anything from someone so rude but thanks anyway. I wished them a blessed day as I left.
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July 2023 by Laura Payne-Treloar
We were on a quick stop to look at some school supplies for our Granddaughter.Found everything we needed. It wasn’t that busy for a Saturday afternoon.But the young man Jacob that helped uswent over and beyond most customer service expectations.Not only did he suggest that we download the Staples app, to save some money on our purchase.But he walked me through.It saved me nearly $16 Dollars with 2 items that had valid coupons available.So it was a win win…!If all Retail stores in Sevier County had at least one or more employees like Jacob.Shopping experiences would be so much more helpful, and even personally a better experience!Thank you, Jacob.Thank you, Staples.May others have the same experiences.
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July 2023 by Janet Farris
Turning away money in store to put you off for online order that may or may not pick up is a bad business idea I was in store 8am only person and they couldn't laminate a purchase from their store one star because 0 isn't an option y'all
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May 2023 by Joey Bulter
I'd like to take the time to think Lisa and Chad for always helping me get my cards finished and printing them and designing them. And I'd also like to take the time to thank Matt for his awesome technical support .
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May 2023 by Bo King
I'd like to take the time to think Lisa and Chad for always helping me get my cards finished and printing them and designing them. And I'd also like to take the time to thank Matt for his awesome technical support .
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December 2022 by S. Parton
Thank you to Jake for assisting me and giving some of the best customer service I have had in a while. Also would like to thank two other employees but do not know their names. A female assisted over the phone prior to me coming in. She walked me through using the print and fold options I needed. Every time I come in to the Sevierville store I feel blessed to have encountered this professionalism. I just want you guys to know it does not go unnoticed. Using Staples takes a lot of my headache away from some of the tasks I have for a job I volunteer for.
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October 2022 by Jennifer Cox
Staff could have been a little more accommodating and friendly but the self serve copy center was exactly what I needed. Easy to use and convenient, quick in and out.
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September 2022 by Lauren Farmer
Asked for help to see if a printer was in stock. The poor girl up front trying to help me was told “i don’t know” by every single employee and nobody wanted to help. I was left standing there for 15 minutes until I finally went and found someone and asked if they had found anything and they just said “yeah we don’t know.” Customer service is nonexistent at this place.
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May 2022 by Andy Br.
Very nice large store, friendly employees and had exactly what I needed at a great price!
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March 2022 by Andy B.
Very nice large store and friendly employees.
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March 2022 by Tom Allison
Jake did an awesome job helping me with printing my documents.
