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November 2023 by Jennifer Ferguson
What a great place and great people. In today's world true kindness is hard to come by, this business restores faith in humanity. I thank y'all from the bottom of my heart for being so so very helpful and willing to do all y'all can do for us. A true blessing. I can't even express my gratitude.
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November 2023 by Beth and Sallie Hatfield
Thank you so much to Chad and Stooksbury's Towing for your quick response and going over and above to help me! Response time was very fast and he had me out of the ditch in no time! I would highly recommend this company!
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November 2023 by Kartriceia Durr
Mr James we are so thankful for you and your services. We are not from the area and contacted AAA in regards to our truck being stuck on a cliff in the mountains (it was definitely scary & intense) but thankful that Mr James saved the day. Will def keep this company in our saved list when we visit again. Thanks again
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November 2023 by Rebecca Puig
Thank you Stooksbury Towing for your quick response in assisting my parents with their car battery. Your driver (Aloha) was there in less than 15 minutes and had us on our way home in no time! I highly recommend this towing service!!Services: Battery service
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October 2023 by Amanda Abel
This company is AMAZING!!!! We had car troubles and contacted AAA. I wish I had known to call Stooksbury's first! As soon as we were notified they would be coming to get our vehicle, we figured it would be a while. Our driver was at our location within 45 minutes! He loaded our vehicle and took us to the dealership. His excellent customer service continued once we arrived. He walked us into the service department and had everything ready to go to the service advisor! Everyone we spoke to at Stooksbury's was awesome!!!
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October 2023 by YLesaMarie
I called to see if they were available to tow my truck and the woman who answered was very easy to communicate with and professional. She was ready to set me up with a tow very promptly however I ended up not needing it.I would definitely call them again if I'm stuck needing help.
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September 2023 by Christie J
Stooksbury towed my friends motorcycle after a serious accident. They refuse to let anyone but him pick up his belongings or bike. They left his leathers on the ground in the mud and rain. They told us they were ruined from being cut off his body anyways. Thats beyond the point, they are sentimental items. He has been sedated in trauma icu since the wreck. We do not know how long until he wakes up. His mom cant get a power of attorney until he wakes up, the hospital can give conservatorship but that will take more time than stooksbury is giving. Stooksbury is aware of the situation, and still sent a letter saying if it is not not picked up in 10 days, they will auction it off. Not to mention the $40 a day recurring charges on top of tow bill. It is more than $600 so far. This company has no compassion and runs on greed alone! They have added unnecessary stress towards a mother who is already fighting for her sons life. That is unacceptable! I have used this business in the past and never will again.
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August 2023 by Jon Gabrel
This companies customer service is incredible. We go every year to Pigeon Forge to a car show. Unfortunately one of our vehicles had a minor mechanical issue & we needed to get it home. I call AAA, within 15 minutes I get a call from Stooksbury towing. Our vehicle was taken great care of & was very carefully loaded up, towed home & very carefully unloaded. Amazing service!!
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August 2023 by Denise Baughman
James was great! We are here from out of state, he called found out what we needed, took our car to the shop and was very helpful to us. Thanks James for all of your help. Quick and amazing response time and knowledge!Thanks againService: Car towing
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August 2023 by Kevin Scarborough
My car broke down on a hot summer afternoon in Sevierville in. bad spot on Dolly Parton Parkway. All the tow companies in town were booked up but Debbie at Stooksbury’s dispatch rearranged some of their schedule and got a truck to me very quickly. The driver, Ryan, was very friendly and efficient and his truck was super clean for the ride to where he dropped me and my car off. Thanks very much to everyone at Stooksbury’s.
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August 2023 by Nicole Coulter
THE BEST!!I can't begin to express enough GRATITUDE for Gerald in dispatch for his kindness, quick response and accommodation and Ralph the tow truck driver for his excellent communication and professionalism.I highly recommend calling this company before any other in the Sevier County area if you need your vehicle TOWED.⭐️⭐️⭐️⭐️⭐️ ??GERALD and RALPH!!!⭐️⭐️⭐️⭐️⭐️I have AAA Gold membership and I had talked to 5 different people who couldn't give me any indication of when someone would possibly get to me after I had been waiting almost 2 hours thinking a towing company was on its way. AAA is worthless.Services: Special vehicle towing
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August 2023 by Lynn Meis
The tow driver seemed confused with what he was called out for. My car was dead and when he called me to confirm location and when he arrived. He said you have a flat tire and we both confirmed both times that my car was not starting. Not informing us what was actually wrong when he said he would have to tow our vehicle just that our battery was fully charged. The car shop said he wrote on the invoice that our alternator was running low. Alot of miscommunication.
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June 2023 by G Getters
This towing company is the best towing company I’ve ever come across. We were in a bad accident, and the owner came to us with compassion and brought us back to his shop. Debbie took over from there and she was amazing. She could tell we were shaken, and she took care of us, and made sure all our questions were answered. If you need a tow in the Sevierville area or unfortunately get an accident, contact them. They exceeded our expectations.Services: Special vehicle towing
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June 2023 by Josh Hepperly
Ralph with Stooksbury Towing is an excellent driver with extensive towing knowledge. I was throughly impressed with this young man and would definitely use him again.Russell
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May 2023 by Tracy Willams
Chad showed up after I struck a deer that had jumped in front me whlie riding my Harley and running off the road into the ditch. Luckily I was unhurt, he was very professional an courteous. He used great care removing my bike ftom the ditch without causing any more damage to it. Highly recommend Chad and Stooksburys Towing!Service: Motorcycle towing