The Verizon store in Sevierville offers a convenient location for customers to explore the latest mobile devices, 5G home internet, and business services. Customers can also choose to visit online for appointments or orders, with options like in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff at this store are highly praised for their helpfulness and friendliness. Several reviews highlight the exceptional service provided by employees, with one reviewer mentioning that a staff member named Levi went above and beyond to help switch carriers and explain plans clearly. Another customer appreciated a manager named Jonathon, who assisted with account management, helped get a new phone, and addressed concerns with kindness and ease. Customers also shared positive experiences of quick and efficient service, with one visit lasting less than 10 minutes and another fixing a phone issue promptly. Despite some previous negative reviews, many customers found this store to be one of the most helpful and welcoming Verizon locations they have visited in years. Overall, the store is recognized for friendly staff, quick service, and dedicated assistance, making it a reliable choice for mobile and internet needs.
Clayton helped me not once, but three times in the last 2 days. He was so helpful, kind and knowledgeable and I wanted to thank him publically. It's an outstanding crew at the Sevierville Verizon store! They have our interests at heart!
April 2024
Fast ftiendly service. Jennifer was great, very friendly and helpful. Store had alot of options and good promotions.
March 2024
Levi went above and beyond to help me switch from my previous carrier over to Verizon. He explained everything clearly and helped me get the best plan for me. Outstanding service!
