-
January 2024 by Dalton Lewis
Rude and never have anything ready after saying they do.
-
January 2024 by James
This pharmacy has no respect for customers. The assigned doctor needs to be fired. My granddaughter who is 6 years old had to go to the doctor today. The medication that the doctor had to send to Krogers in Shelbyville, TN. The prescription was received at Krogers at 11:30am January 2, 2024. I got to Krogers at 4:10pm. The Krogers Pharmacist said it wouldn't be ready until 6:00pm. There must be a problem in that pharmacy if it takes that long to fill a prescription.
-
November 2023 by Marianne w. Jenkins
All the pharmacist are polite, considerate and caring. Prescriptions are filled in timely manner. If something is need in hurry they will try to fill it with in about 15 to 20 minutes. They stay fairly busy and are very good about answering any questions. I highly recommend Kroger Pharmacy.
.
-
October 2023 by Scotland Jade
By far i experienced that I’ve ever had at this pharmacy. I take one medication every day. If you know that then it should click that you need to order ahead of time but, no it didn’t! The girl answering the phone gave me 3 excuses, one including that they don’t make them any more. Verbal argument back and forth and then lies and says that she’s hanging up because I was cussing her. This is a lie if I was cussed her out she would know it. I then called back and the pharmacist answered and she turned out to be ruder than the one I spoke with and was yelling (they refused to give names) she said she was standing beside the girl while I was talking to her and everything she said and when I told har that the girl has said no she didn’t. I told her hand to God she stated she didn’t hear all of it. This incident occurred October 21,2023. I have transferred my business somewhere else and will encourage others to do so. It’s already on the internet. I will not tolerate that from people that actually pays them. So the more people I reach them less income your store. That’s not a good thing but it is my mission h. I expect an apology and that would fix it. Oh forgot the pharmacist was yelling the whole time being extremely rude that’s real professional. Do better and get better employees!
-
July 2023 by Just mail
Yeah, can we stop the practice of writing on prescriptions if you're just asking questions about the prescription and have never gotten anything filled there?
-
March 2023 by Karol Talbott
Awesome customer service and great fill time. Happy customer!
-
November 2022 by None of Your business
Could not find my prescriptions in the system. Completely useless. I even offered the prescription numbers but they would not take them. Finally discovered they had been transfeedr to another Kroger store without me requesting it. I don't know why the staff could not figure out why they were transfered and why they couldn't find them. Wasted a lot of time. Now they are closed every day for a lunch break.... Let's make this even less convenient shall we.
-
November 2022 by Kenny And Nancy P.
I was talking to a young tech about my meds, wanting to know why my wife couldn't pick them up yesterday when the male pharmacist butted in and told me she could have if she had shown her driver's license. He was very rude and disrespectful. We have been Krogering all our lives, but will not anymore(we are in our 70's). BTW, my wife was never asked to show her driver's license. Hopefully, someone in Management will read this and reprimand or fire this worthless individual.
-
October 2022 by Tommy Ferriss
Made appointment for a flu shot at 11:30 I did this online. Came into the pharmacy had to wait people was in line just to check in for flu shots but did not go through the online scheduling so I had to wait I cancel total lady to skip it because this company is sorry only one pharmacy if I could give Kroger's a zero and Shelbyville Tennessee I would do a negative zero
-
May 2022 by Tw!st3d Vision Gaming
Could not find my prescriptions in the system. Completely useless. I even offered the prescription numbers but they would not take them. Finally discovered they had been transfeedr to another Kroger store without me requesting it. I don't know why the staff could not figure out why they were transfered and why they couldn't find them. Wasted a lot of time. Now they are closed every day for a lunch break.... Let's make this even less convenient shall we.
-
December 2021 by Brutus the Bulldog
Clerks are rude and dishonest. However the older female pharmacist (short hair, heavy set) takes the cake. Never came across a pharmacist so very inconsiderate and hateful. She should not be working with the public!
-
November 2021 by Josh Selepack
Extremely slow and unorganized probably stems from poor management.
-
October 2021 by Danny Walker
Have used them for years never had a problem.
-
October 2021 by Linda Hull
Most of the time they're good but some clerks can be rude.
-
August 2021 by Heather Thomas
Horrible service my sister had major back surgery and they took 4 hours to get her meds ready and they was all just standing around doing nothing
