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June 2024 by Nick Wilson
Nice staff. Store layout is easy to navigate
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June 2024 by Happy Anne
This location robbed me.
I’ve used grocery pickup multiple times before and never had an issue, until the last time.
My order was not ready on time resulting in an hour of wasted driving time and then when it was finally ready, I was charged for multiple items that I didn’t receive.
Trying to get a human being on the phone was next to impossible and when I did, I was offered a partial refund. I was robbed by this location and paid for products that I never received.
I will **NEVER** use this pickup location again.
Not safe.
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May 2024 by Terrie Shelton
Was easy to get what I needed and get out quickly.
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March 2024 by Catherine Jenkins
Always love kroger
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February 2024 by Jack West
Not a super Kroger... size wise... but kept nice. Workers are all very friendly and helpful.
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February 2024 by nate sartin
I scheduled a pick up for 5 pm, then they switched to 7pm, and when i stopped to pick up my order at 7:pm they informed me it hadn’t been filled yet and said I should cancel. Lady was kinda rude about it idk who’s in charge of ordering pick up groceries is incompetent. Won’t be doing that again,
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February 2024 by jason pryor
Store was kinda dirty and they didn't have stock out don't know if they were out or just didn't have anyone to put it out but they do need to clean the store up
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February 2024 by Damon Conaway
I only used to pharmacy but they were great in helping me
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December 2023 by Teresa Parnell
The Shelbyville Kroger is the best!
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December 2023 by Lunette Von Loon
My review is in no way, shape or form a reflection of the actual associates that work at this location. I have shopped at this location hundreds of times but my most recent visit was extremely embarrassing! It was the day before thanksgiving so it was packed. The self-check has some new theft deterrent feature WELL it thought I was stealing (which I was not) but because of this with TONS of people waiting behind me to check out I had to stand there in front EVERYONE while an associate counted all my bagged items even though it clearly showed that I had SCANNED said item. I was mortified! Please try and open some HUMAN OPERATED check out lines at this location. NO, one check out lane is NOT enough! Because of this incident I no longer feel comfortable shopping at this location or Kroger in general! I completely understand that computers can also make errors but it was a humiliating experience. Had I been able to check out with a live associate this incident would have never happened not to mention how uncomfortable it must be for the associates working self checkout who constantly having to stop and count everyone’s item’s because of this error. I CANNOT IMAGINE what they must go through on the daily basis. Although it wasn’t their fault it took everything I had not to lash out because of how frustrating the situation was. I’m sure these poor associates are getting yelled at over this every day multiple times a day. If Kroger really cares about it’s “community” and “respect” for their customers they will start providing more live open check out lanes instead of price gouging customers and being penny pinching with its employees!
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November 2023 by Rosie Walls
Great prices. Great selections, great workers.
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October 2023 by Amelia Taylor
Awesome staff
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October 2023 by Debra Woodward
Great store.
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October 2023 by Marie Sudberry
Fairly good selection of products. Self check out has become very sensitive to the bagging process.
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October 2023 by Stacey
Taking my Mom grocery shopping & this Kroger left me feeling grimy. Lots of Items nearing expiration, store shelves empty. Doubtful we will shop local in this case.
