O'Reilly Auto Parts in Shelbyville, Tennessee, is located at 2225 Main Street North and offers a wide range of parts, tools, and accessories. The store provides free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program available. While some customers have expressed concerns about slow service and staff training, many have praised the exceptional customer service provided by employees like Ricky, Jacoby, Josh, and Edgar. These staff members are noted for their knowledge and willingness to help, ensuring that customers find the parts they need. Overall, the store is recommended for its informative and friendly approach, with some customers highlighting the importance of having trained staff who care about their needs. Despite some mixed reviews, O'Reilly Auto Parts remains a reliable resource for automotive needs in the area.
