Storage Sense - Shelbyville - Self Service is a highly recommended storage facility known for its friendly and helpful staff. Customers appreciate the excellent customer service, with staff members going above and beyond to assist, even staying on the phone for over an hour to help choose the right unit size and payment options. The team is accommodating, often working late hours and even on weekends, making it easy for customers to rent units quickly in urgent situations. The facility is well-maintained, clean, and secure, featuring good lighting, cameras, and a fenced area to ensure safety. Customers have noted minor issues, such as delays in receiving access codes, but these were resolved satisfactorily. Overall, the business provides affordable and competitive rates, with clear communication via text and email to confirm transactions and access details. Many customers feel reassured and satisfied with their experience, highlighting the convenience, security, and excellent service as key reasons for their positive reviews. Storage Sense offers a reliable, friendly, and secure storage solution for both short and long-term needs.
Easy access, can make payments 24/7 and agents are always friendly and courteous
September 2024
I love the hassle free service of storage sense. I felt that my stuffs were safe since they have a security gate.
June 2024
Storage Sense has always been a pleasure to do business with. Their employees are always courteous and helpful. I would highly recommend them to anyone in need of short or long term storage.
