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November 2023 by Anneka Jones
It’s frustrating that you spend so much money with a company and they can’t even pick up the phone … I would NOT recommend !
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November 2023 by Maria Van Winkle
Mr. Chavas is always available and reliable, even when I am not at home, he helps me send the tow truck to transport our vehicles and we always know that he is correct with the billing.I highly recommend it. He and the guys who work with him are always excellent at fixing vehicles.
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September 2023 by Andres G. (masterlqqd)
I was looking for a mechanic to trust and I may have found it here.Service: Auto engine tuning
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July 2023 by MrBeast 1221
Horrible place I took my car to this mechanic to get the AC fixed than after 3 WEEKS he hadn’t even moved it from where I originally parked it he had not touched the car or checked it at all once he finally checked the AC system he did not fix it and the dashboard looked like a Christmas tree he destroyed the whole hybrid system in my car and told me that’s how i brought it to him NEVER COME HERE UNLESS YOU WANT TO LOSE YOUR TIME AND MONEY
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July 2023 by t vw
Mr. Chavas always does great work at competitive prices.
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May 2023 by David L
The owner is frequently absent, making communication difficult. Phone calls often go unanswered, and when they do pick up, the staff seems to lack information about your car, deferring to the owner who is not available. Your car may be held at the shop for months without any compensation for the inconvenience. It would be appropriate for the shop to take responsibility for their inability to fix a car and refund the customer so they can seek repairs from a more reliable source. It is highly recommended to avoid this shop, as the slightly lower prices are not worth the hassle and poor service.Service: Transmission repair
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April 2023 by Morgan Cothran
I recently had the unfortunate experience of using Chavas Transmission Total Auto Care for car repairs, and I can confidently say I would not recommend them to anyone. If I could, I would give them zero stars.Initially, I brought my car in for a dual clutch assembly replacement. After receiving it back about a week later, the car was running even worse than before. I returned it for them to fix the issue, and they instructed me to order a specific part, promising to install it for free. However, this did not solve the problem and only made matters worse, with my car showing no signs of life.During the three months my car was at the shop, I was given excuse after excuse for the lengthy repair time. It became clear they were not being honest with me about the status of my car and made no effort to keep me informed. They ultimately never fixed the problem, and when I requested a refund, they initially agreed but later reneged on their promise.To make matters worse, when I finally got my car back, I discovered significant damage caused during the repair process, including chipped and scratched paint, a cracked headlight, and new dents. When I confronted the shop about the damage, they denied responsibility, claiming the damage was pre-existing – a statement I know to be false.In conclusion, my experience with Chavas was nothing short of a nightmare. Their poor communication, prolonged repair time, and dishonesty regarding the damage they caused make them entirely unreliable and untrustworthy. I am now out $1800 and need to pay another repair shop to fix what Chavas failed to. I strongly advise anyone in need of transmission repairs to avoid this establishment.Service: Transmission
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November 2022 by Rachel oliver
This place is horrible. One oil change later and my car sounds horrible! Don't go here!
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August 2022 by Caryl F.
I wanted a mechanic who knew what they were doing. This is the place! I've had at least a couple mechanics look at my car and was told it was my struts. Nope. I did my own research and thought maybe it was the drive train. I took it to Chava's. His initial look was the conclusion it was the CV joint. When he actually started to work on it he discovered it was nothing more than a missing bolt. He drove it (which in my opinion is what was needed) and confirmed that's all it was. Amazing!! I will drive out of my way to go to them again!
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May 2022 by Sergio Moreno
He given me the best service.The price was really good.I don't have to come back for the same problem any more..I highly recommend this place.I can recommend chavas for any job..he is really professional..
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September 2021 by Michael McDonald
I would not recommend this business to anyone in Rutherford county. After taking my son's Subaru for a transmission repair and 2,200 dollars later and going back to the shop for 3 weeks after supposedly under warranty, picked up the car running worse than actually drop off for the shop..and when they pulled it out front had no transmission fluid in the car, and had to limp it back home push it in the driveway, So needless to say I have to make a call to the better business bureau and a call to my attorney to get my money refunded.. Will never visit this shop again and letting everyone I know not to go their, word of mouth travels fast.Service: Transmission
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February 2021 by Guillermo Durruty-Corral
Good service and prices.
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December 2020 by Mark fence
Went to change brakes, they said 1 hr wait, but i ended waiting 3 hrs. When i left engine light was on. Seriously i dont know what they did to my engine when it was perfectly fine. I guess i will have to find another honest place. I guess you pay cheap you get cheap service with more trouble for your car in the future. No more!Service: Brakes
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October 2020 by Mark Betonio
Went to change brakes, they said 1 hr wait, but i ended waiting 3 hrs. When i left engine light was on. Seriously i dont know what they did to my engine when it was perfectly fine. I guess i will have to find another honest place. I guess you pay cheap you get cheap service with more trouble for your car in the future. No more!
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December 2019 by shawn bone
I see a few negative reviews of Chava's shop. I can't speak for those persons, but my experience was great. I needed cat and header replacement. I'd already purchased everything that was needed to have this done. I stopped by and got a quote for the work. He quoted me $400 less than the other shops. I dropped my car off with the parts in the backseat around 2:30 pm on a Wednesday. He called me Thursday afternoon and informed me that the work was complete. I picked it up Friday morning, and it was perfect. No damage, leaks, or attempts to upsale me on anything. I went home and looked over his work and it was flawless. He even shot awesome beads on all of his welds. He was very professional and pleasant to deal with. I have more work to be done, and this is where I will have it done. I will not hesitate to trust him working on any of my vehicles, and I have referred him to associates of mine.
