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February 2024 by Ignacio Guzman
Very good service, friendliness, if I could give it more than 5 stars I would definitely do so.
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October 2023 by Zax Dezignz
When the lady told me that the phone they had wasn't available after she had tried to charge my card then she told me she did not charge it. I left there and went a few miles away to another store that had the phone and they were unable to let me buy it because the lady had put a hold on my card so they had to release the hold in the system so that I can purchase the phone at a store a few miles away. Don't try to keep sales I won't go back there again now.
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August 2023 by Debra Searcey
I live in Murfreesboro but the service there is so bad I drove to Smyrna and I'm glad I did. The manager and staff went way beyond to help me. All the ladies there we knowledgeable. They were friendly and courteous. I would recommend this branch to anyone considering Cricket.
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August 2023 by Alan Suiter
Went to this store last week to get an upgrade on my wife's phone so she can pair it with a smart watch for medical reasons. The staff was super helpful last week. Went in today because we were having issues getting the watch to pair correctly. The associate(didn't catch her name)was able to get it set up correctly for us in a matter of minutes and we didn't even have to purchase a different phone like we were expecting to.Top notch customer service and super friendly.
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July 2023 by Ladybug Davis
Love this place. The girls there are helpful and most friendly people.
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February 2023 by JJ Bax
This was one of 3 Cricket stores in the area that I visited because the 1st one was too busy and I had to go to a 3rd one to get a case because this store was out of them.This was by far the nicest and cleanest store of the 3. The 2 young ladies that helped me were so wonderful and professional. I even had to go back because of issues with texting between Android and iPhones that I struggled with and one of the ladies had me up and going within 5 minutes!!I would highly recommend this store over any others in this area. Both ladies are bi-lingual (English/Spanish) and the experience was spectacular and I save over $20 per month with switching and get 5 G and free HBO. What a deal!
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April 2022 by Cathy Hickerson
Cricket was awesome today I got me an I phone for the first time great deal and there federal affordable connectivity program gave me a huge discount ♥️♥️♥️♥️♥️♥️♥️♥️♥️
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March 2022 by Gary Limer
The people working there are rude. Ignore you at everything an if you don't get through answer you need. They don't speak no English.
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November 2021 by wayne jenkins
The customer service was A1 they didn't try to up charge me or add anything they just simply was the best at being friendly . I would definitely come back and recommend that location for all your cricket Needs !!!
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October 2021 by Ewing H
This morning I went to see about some technical issues with my phone and it was tragic as I work with my phone daily for my Job. I was immediately assisted and things started looking up. The two lovely ladies that assisted be were very knowledgeable and patient. I found that my phone was having some defects with the battery but were able to get it cut back on. Yay!I was told my options for upgrade and will be back soon!Wonderful customer service!
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September 2021 by Jeremy Williams
Great Customer Service and great phone Service
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July 2021 by Linda Luif
Kathy that works there is always amazing ?
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June 2021 by Bioluminous H
This morning I went to see about some technical issues with my phone and it was tragic as I work with my phone daily for my Job. I was immediately assisted and things started looking up. The two lovely ladies that assisted be were very knowledgeable and patient. I found that my phone was having some defects with the battery but were able to get it cut back on. Yay!I was told my options for upgrade and will be back soon!Wonderful customer service!
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June 2021 by Lisa Grooms
Kathy had amazing customer service. I hope they appreciate her. She needs a raise. She is very knowledgeable.
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May 2021 by S. Chapman
This is the BEST Cricket store by far to visit.It is located off of Sam Ridley and Weakley Lane in Smyrna,Tn. I am not giving the exact name of the lady who helped us because I don't think that would be respectful to her without asking permission first. She is an excellent representative for Cricket. And a fantastic phone doctor.
