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April 2024 by Tori Saum
Had cookies delivered to the office. Delivered in less than 30 minutes and they were awesome!!
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April 2024 by Nikki DeMesa
Started off good, not sure what’s going on now, but I’d rather take my business a few doors down to Nothing Bundt Cakes. Sold Out before 2pm. This is the 4th time in 2 weeks that I have logged on the app to make a purchase midday and you’re Sold Out. Was super excited when I saw you have Key Lime pie, but of course…Sold Out.
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April 2024 by Jennifer Oliver
Smelled like moldy milk, the floor in the lobby area was disgusting. There were bugs by the window. The door was propped open the whole time. I do know that a restaurant isn’t supposed to keep doors open due to bugs and critters. The lady that took my order was very rude and I didn’t appreciate that. I could go on but I’ll stop there..
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March 2024 by Jon Fleet
Stop running out of the flavors of the week. To have something so limited to just run out with a day and a half left in the week is stupid.
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March 2024 by Tamara M Smith
I love this place! Check out their menu every week! In the Kohls plaza, easy to find, and friendly atmosphere!!! Yummm!
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March 2024 by Samantha Collins
Absolutely delicious! We look forward to eating our favorite each week!
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March 2024 by Youssef Greas
I came to this spot after work a couple days ago and this teen named Abraham served me a smashed cookie and said I’m not getting a refund . I was bieng nice the whole time in return for disrespect . This isn’t fair. Please do somthing crumble.
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February 2024 by forresta bee
I had the worst experience in my life with the new Tanger Antioch, Tennessee location. Place my order Online at 12:50, arrive there at 1:50 and was told my order wouldn’t be ready until 3 o’clock.smh I Went back to the store at 3 o’clock to be told they haven’t had time to make any of the Specially, Cookies this week except for the Doughnut and chocolate chip and Brownie. I had ordered eight cookies and Weren’t able to get what I paid for. They told me they could only give me a refund and they didn’t have supervisor number for me to contact nor did they give that information out. So I chose to come back up to the Smyrna Location, where I found out, they actually have different owners, and have nothing to do with that location. I went into the app, showed them what I had, they had my order ready within four minutes, and I am extremely happy with the professionalism, As well as the customer service and cleanliness of the store. They actually put a smile on my face , And made me want to continue to be a customer of Crumbl. The manager was so sweet. At this time I would suggest everyone go to the Smyrna location over Tanger. You’ll be treated better… And to think, I gave the Antioch A five star review before picking up my order. Smh
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February 2024 by Stephanie Alvarez
There are no tables to eat your cookies, they WONT slice your cookies for you but sell the slicers for you to do it at home because “its company policy” ? The didnt give us spoons or napkins till we asked for some. Wont be back.
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February 2024 by Carla Bradford
Great place!!
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February 2024 by walker jones
I love getting Crumbl Cookie with Bae ?
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February 2024 by KJ
Worst customer service ever! Will not purchase at this location again!!! I purchased a 4 pack of cookies and they wanted to charge me extra to get a bigger because the 4 cookies they gave me wouldn’t fit in the 4-pack box. Thats the most ridiculous thing I’ve ever heard of!! Instead of giving me a bigger box they wanted to just stack my cookies on top of each other to fit! What type of presentation is that when these are a gift for a coworker!!! 0/10 do not recommend this location!
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February 2024 by Rob C
Something changed. Crumbl cookies USED to be awesomely delicious & over the top. NO MORE!! They are bland, taste cheap, & aren't remotely gourmet...not even remotely good...repeatedly they are TERRIBLE...they DON'T TASTE GOOD! Never again will we buy these!
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February 2024 by Daniel Crow
Order was ready to go when I walked in, cookies looked great, and tasted even better when I got home.
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February 2024 by M. A.
Cookies are delicious! You must try them at least once. Went out at night, the checkout experience was super easy but some choices were out probably because it was close to closing time.
