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March 2024 by Katherine Wiles
Dollar general store #10266
1898 Almaville Rd
Smyrna, TN 37167
6:25 pm 3/13/24
I am 36 weeks pregnant, and am supposed to be on bed rest after several times of pre-term labor. My father had an emergency last week and was in the hospital, had several surgeries, and was just released today. I was attempting to get him all the things he needs so I could finally rest, and dollar general was my last errand to get some distilled water for his cpap machine. The shelves were empty. They had clearly just gotten in a truck and had carts of merchandise everywhere. An associate, Don, asked if I needed assistance, and went to hunt for it elsewhere. We finally found several bottles at the very bottom of a cart underneath lots of heavy things. I didn’t want him to go fishing for me, I offered to run to the next one up the road, but Don cheerfully tore down the cart full of heavy stuff just to get me the one bottle I needed for my dad. I was working really hard to cover it up, but I was nearly in tears as I stood there in pain having contractions. I’ve been to this store a million times and I’ve never seen Don before, so I’m presuming he’s new, but he is by far the best employee I’ve ever encountered in a Dollar General. I really hope you guys can give him the recognition he deserves, bc he definitely did not have to do the things that he did and went above and beyond to help me.
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January 2024 by Beverly white
I'm very disappointed in this store they are understaffed the shelves are always empty and it's just dirty will not go to this store
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December 2023 by Rice Muffin
A literal dump. Average dollar general, just a bit messier.
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July 2023 by Brandon Blair
Friendly service
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July 2023 by Susan Barrett
Great experience
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July 2023 by alarecia
My Saturday morning date! Yeap you read that correctly, I love shopping at DG on Saturday’s, it Digital Coupon Day! You can find some good deals, plus why not spend $20 and get $25 worth of products. I stock up on my Angel Soft toilet tissue, paper towels, dawn dish soap, bleach, laundry detergent, trash bags, etc. Y’all better start couponing at DG.
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May 2023 by Patti Davis (Ladybug)
This dollar store used to be the best to go in but now I would rather drive to Nashville to a Dollar General to shop than go in this one. You can't find anything nobody will help you. They don't give you your discounts. It's went downhill since Destiny has left.???
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September 2022 by Lauren Shinault
Horrible cashier- guy was on the phone with someone while I was checking out and literally yelled “suck my D***”. Thank goodness my kids weren’t with me. Then he couldn’t figure out my card- and wouldn’t hang up the phone to figure it out. Absolutely ridiculous.
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August 2022 by Shannon Jones
Carlos is hard working and seems to take pride in his job. The store on Almaville store 02728 is the most stocked dollar I have been in. Big selection and good grocery prices.
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June 2022 by Alexis Goad
this store is never open anymore.never has anything in stock either.
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No one here to open the store at 9am. Store hours at 8am
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March 2022 by A & M
If you want business, probably not a good idea to turn away paying customers with credit cards because associate can't fix the self checkout computer and you provide the associate with NO other help.
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October 2021 by Kimberli Rose
Went to Dollar General and decided to get three 12 packs of soda since it was advertised as 3 for $12. It rang up $17.50 so I went back in to have it corrected. First they told me one of the soda brands wasn’t on the special and I walked back to show them that it was. So then they said a discount was taken off but it then added up to $14.50 which was $2.50 over the amount advertised. They refused to give me a refund saying it was the manufacturer and not them who puts the prices on items and they could not change it or give money back which is ridiculous! If it is listed a certain price in their store they need to honor it regardless of who put the price there. We would not have bothered getting three overpriced packs of soda if there was no discount. The girl that was new was nice but the male employee who told me he wouldn’t give a refund was very rude and condescending. I do not recommend this Dollar General and willgo across town to another one from now on. The extra gas used will be worth it!
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September 2021 by Rachael Thompson
The dollar general on Almaville rd is the most ridiculous store ever and have no customer service whatsoever. Not to mention it seems like they ALWAYS have trouble with their credit/debit cards. Doesn’t matter how much money you have in the account it will just not go through and then they have the audacity to say “ you don’t have enough funds”. I work very hard for a living and have an actual career. Trust me! There is money in the bank! Perhaps this place should look into buying a better machine or update their computer programming cause it’s terrible! Not to mention happens to multiple people almost every other time I go! I’m done ! With this store! Terrible! Terrible attitudes and no customer service!
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September 2021 by Virginia Kamm
Can't believe this is a relatively new store. I went yesterday to find it in Complete Disarray! Very dirty. Boxes everywhere. Could hardly walk through the store! When I did get to the check out, no one was there. I stood at least 5 minutes. Finally I used the self check out. The tag on the self was $2:50 . It rang up 6:50! Totally unacceptable!!! Worse store I've ever been to. Will not be back!!!!!! I only hope someone in upper management will see this.
