Electronics repair near Smyrna, TN

“Jennie at ubreakifix did an amazing job on the repair on my MacBook! I had a battery problem and she was great! The pricing was not bad either! Feels like I got a brand new computer!”

“Honestly the only person who really knew how to help me was the, I’m guessing he’s the, store manager. He immediately identified the issue of why my order was cancelled and endure my order would come through… which it did. Past that, other than checking out… it wasn’t a great experience. Not only was my order cancelled without my knowledge, but (after confirming by looking through my messages - which I keep them all) I was never called to let me know it was in even though supposedly someone made a note that I received a call on the 15th. I called to ask if my order we in, it was, I said I would be in to pick it up. Later that day I went it, but couldn’t pick it up because it wasn’t “properly inventoried on the truck”. Now I believe the person when they told me this as they seemed very trustworthy, however, I don’t understand why a phone call to the manager or to a manager would’ve so difficult to find out a work around. Now I’m not saying I deserve special treatment or that I’m entitled or anything, but an honest effort would’ve been nice. In fairness, I did arrive closer to closing time, so I understand protocol, and did not make a scene as turn around a left. I did finally, a couple days later because of my job, pick up my order earlier today. Easy enough. Gave my name and he walked over, grabbed it, and there we that. I completely understand and am empathetic to the retail worker plight, as I’ve been in retail management for almost 20 years for various different companies. And I think a little reality check is always in order to ensure whether processes are actually designed to make it easier to help a customer, or the corporation. And in this case… it was to save the corporation. I truly believe the nice worker who told me about the inventory situation truly believes that if they stepped out of line there would be consequences. Hence, designed to help the corporate entity from being sued, as opposed to empower the associate to do he next right thing for the customer. It would’ve been very simple to keep a log of what happened, with the sku or upc and make sure that it was fixed properly in the back end instead of the front. And to the employee who cancelled my order without notifying me as to why… which there was none… stop being lazy! Do your job and take some pride in it. I hate retail too, but it’s work so might as well accept it. And if not, (as the song goes) “if you don’t like your life, then you can go and change it”! And a great thanks to the manager- they’re not paying you, nor the nice person who felt they couldn’t help me for fear of losing their job, enough. You deserve more than 5%. And to batteries plus… treat your employees better.”

“My phone was done. These guys did everything they could do to help. They considered options to try and save me money . There was nothing that could be done without spending what a new phone would cost. The were fast professional and honest!! Hats off to CPR”

“I was having issues with Windows after upgrading my pc. I brought my pc in on Monday and got it back on Thursday, working perfectly. The owner was very patient and explained everything in detail. I definitely recommend his shop!”

“On July 10th I went in to have my Samsung Phone connection to an outside speaker tested as it did not transfer music. Byron (sp?) tested not only the phone which worked but the connecting cable and speaker to see if they were working. All were working as intended and it was only operator error that was the cause. His helping attitude was worth 10 stars but I can only give him 5. A tremendous place to have your problems fixed in a timely and friendly manner”

“What an amazing little shop!! Was in and out in 20 minutes (got sugar in my charging port) Patrick was able to get my phone charging again no problem. Didn’t try to push unnecessary costly repairs but did let know if my port quit working it would have to be replaced but he would credit today’s repair cost to the replacement. Also the vibe in the store was something else. Almost everyone that came in greeted Patrick by name. Though they had a steady stream of customers no one was impatient. When I mentioned I found him by google and he had the best reviews a couple of gentleman agreed and said he was the best in Nashville. I absolutely agree!! Skip big name stores and come here where Patrick is friendly, knowledgeable and very reasonably priced you won’t be disappointed with his services.”

“I worked with Omar at Compumax during my revamp and update of my two computers. I make equipment last, and this custom built desk top and my DELL laptop are both 13 years old at this point. I wanted to do a complete Windows reinstall on both but just a little way into the process on the desktop and Windows would not install. It turned out that I had a failing hard drive on the desk top and I know that the laptop had been running very slowly for a long while as well. Due to this I decided to upgrade the storage on both machinjes to solid state drives. I bought the SSD for the desk top and brought it back to Omar for the Windows install. There was a slight miscommunication between myself and Omar concerning the Windows version. His associate installed Windows 10 Home, but my licenses are Windows 10 Pro. Omar understood the situation however and since he was in the middle of a very lengthy (two week) data recovery from the old HHD and transfer to a portable SSD, he deeply discounted this work to compensate. In the meantime I had taken the decision to create my own debloated Windows 10 Pro ISO and reinstalled the OS myself which was a better decision overall now that it has a screaming fast SSD. I ran the samne reinstall for my laptop. Both computers were now reset with Windows and Omar was able to recover all the necessary data. It really was a slow and painstaking process copying data from the failing HDD through a dedicated data tranfer machine. In the end, he saved the data from that HDD and treated me right. Do be aware that Omar does pass the store's credit card processing fees on to the customer, however. This is not common practice in most businesses and might be a surprise if you don't notice the sign stating this.”

“Absolutely amazing! My phone charging port wasn't working and I was freaking out! But she fixed it and it's all better! I would 100% recommend this place!”