Joel Laird - State Farm Insurance Agent is a business that aims to help customers save money on various insurance policies, including auto, home, and renters insurance, in Smyrna and Rutherford County. The team is described as experienced, friendly, and skilled, providing excellent customer service. Customers have praised the office for making the process simple and easy, with staff like Shelly and Jessica being particularly helpful in switching providers and getting better coverage at lower rates. Overall, the business is highly recommended for its competent and customer-oriented approach.
We recently moved here from Illinois and transferred all of our insurance to Joel Laird. I have personally been working with Darren for a few months and he has been absolutely wonderful! His patience and understanding does not go unnoticed. Jenna is also a joy to work with. I highly recommend their team!
June 2025
Best customer service I've ever received from a car insurance agent. Very friendly, explained coverage great and had a great since of humor. Continue on Darren, keep using those knuckles!😀😀😀💚
June 2025
I absolutely love working with this office! They make everything so simple and easy! I have literally made changes to my policy and filed claims while sitting on the beach!
