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January 2024 by Hector Mancia
I BOUGHT OURS ENGAGEMENT AND WEDDING RING AND OTHERS JEWELRY BUT AFTER SEEING THE HOMOSEXUAL TV COMMERCIALS WIILL NEVER BUY ANYTHING AGAIN IN MY LIFE DHAME ON THIS JEWELRY
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January 2024 by Rashel Beshara
Kelly did amazing job with me she take care me to found best gift for my girlfriend ?
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January 2024 by J salas
Great service, Ms. Kelly is d best
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November 2023 by Amy Bolton
Always where I go for beautiful jewelry!
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October 2023 by Alexandriadu iHuet
Good place to go Kelly was very kinda and helpful with everything she made sure I found what I was look for I will be back
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October 2023 by Tola Bamidele
The Smyrna location is great. I had a good experience with the help of both Kelly’s. They were patient with my children and helpful!
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August 2023 by Alicia Pitts
Kelly did a PHENOMENAL JOB with my daughter's ear piercings today. She made a scary circumstance turn into a bright ? experience. Thank you to her and Pierra both!
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April 2023 by Melissa Brock
Very friendly staff! They always call me and wish me a happy birthday
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March 2023 by Ashley Miller
Went in to get my ring cleaned and inspected. The lady there was very rude when I asked to have this done. She cleaned my jewelry poorly it is still dirty and was wet when she handed it back. I will never go to this Kay’s again.
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January 2023 by Mon Kay
I visited this Kay Jewelers on Sunday to do some last minute shopping. I was immediately greeted by the entire staff! What was amazing is that they did this while engaging with other customers in the store. It was so welcoming and seeing the other guests in the store they seemed to be having a great experience with each of the staff members. The staff were not only helpful to me but they were helpful to each other. They were all smiling and appeared to love what they do. Thank you to Abby, Kelly, Zana,Stormi, and James for creating a great experience and fun atmosphere.
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September 2022 by Morgan hay
Love love love this place! They took care of me and my fiancé and helped us special order a band in time for our wedding! Abigail and Kelly are amazing!
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June 2022 by Emily Hudson
Went in day before Mother’s Day last minute shopper here. Literally 20 min before close. They had 4 people being waited on. So I waited looked around. Once it was my turn, my sales lady was amazing and didn’t seem to be irritated by me asking to see a million different items. I ended up getting my mom a watch, my oldest daughter who just became a new mom not to long ago a bracelet & ring of my grandsons & I birthstone and my youngest who isn’t a mom a necklace. I used the Progressive Leasing program. I was thrilled they had it there, being a customer of theirs already I knew I could find ice for small fee. They have a 90 day same as cash option that I love so I’m not out of pocket large sums at one time. So definitely look into that if you go and can pay off in 90 days, otherwise you do end up paying a heavy finance charge.
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May 2022 by Daniel Caughey
Only complaint I have so far is they close up the place at 6:45pm even though the website says 8pm…
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April 2022 by Bebe Johnson
They fixed my necklace!! On the spot.. We had great conversations and I was blessed!! ❤ ??????
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March 2022 by Christian Malik
I came in on a Sunday around 3 PM to get sized and look for engagement rings. When I came in a woman by the name of Kelly was assisting another customer and told me she would be right with me. Once Kelly was done with that customer she immediately helped me find my ring size and then suggested rings that I would like.Kelly took her time with explaining the different factors that make diamonds which helped me understand the quality. She is so easy to talk to and very personable. I would come back just to talk to Kelly as the customer service was unbeatable. She also set up a Kay’s account and added the rings I liked to a wishlist for easy access at home and in store. Kelly wasn’t pushy at all and took her time answering my questions. Thanks, Kelly!