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August 2023 by D. Scott Balok
From the sale to the delivery everything was outstanding. I told the manager, (Corrine??) What my budget was and she showed me mattresses from the bottom point of my budget to the top point. Never applied any pressure to step outside of my budget. Very knowledgeable. Explained the whole process with me about the Acima program and delivery. I left the store feeling like I made the right choice going to Mattress King. The delivery was on time and both delivery guys were quick to remove the old mattress and deliver my new mattress. Very courteous . Overall I am very satisfied with the sale and service I received. I will return for my next mattress purchase.
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August 2023 by Scott Balok
From the sale to the delivery everything was outstanding. I told the manager, (Corrine??) What my budget was and she showed me mattresses from the bottom point of my budget to the top point. Never applied any pressure to step outside of my budget. Very knowledgeable. Explained the whole process with me about the Acima program and delivery. I left the store feeling like I made the right choice going to Mattress King. The delivery was on time and both delivery guys were quick to remove the old mattress and deliver my new mattress. Very courteous . Overall I am very satisfied with the sale and service I received. I will return for my next mattress purchase.
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July 2023 by Johnetta Dotson
The delivery was on time and very professional. Vic and Ed carried a King and Queen mattress up three flights of stairs with a graceful attitude.
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May 2023 by Rick Watson
The young lady that helped me was very courteous and very nice. We probably talked for almost an hour. So my rating would be excellent. I hope to do more business with her shortly. I still need to buy some pillows. The two men that delivered my mattress were also professional and friendly !!! I hope this email helps !!! Sincerely Rick Watson
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April 2023 by Azwon Shad
I'm sorry to say that my experience with Mattress King was incredibly disappointing. Despite their promise to honor their return policy, they failed to sell me the right size mattress to me. To make matters worse, when I tried to resolve the issue, it seemed like their manager had an intrinsic bias against me, which made the situation even more frustrating. While Taylor, who assisted me, was kind, the company as a whole did not take responsibility for their mistake or make things right for me, their customer.The lack of accountability and poor customer service from Mattress King is unacceptable. Their actions suggest a disregard for customer satisfaction and a lack of willingness to correct their errors. It's disheartening to see that they don't value their customers or their loyalty.Based on my experience, I would advise others to think twice before doing business with Mattress King. It's clear that they cannot be trusted to provide quality service or honor their policies, and their intrinsic bias towards customers is particularly concerning. I believe it's important to support companies that prioritize customer satisfaction and take responsibility for their mistakes, and unfortunately, Mattress King does not appear to be one of them.
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April 2023 by Scott Jones
Found the bed of my dreams at a great price. Very helpful and friendly associates.
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February 2023 by CHRISTOPHER RITCHINGS
I'm blessed, Pam was simply wonderful and knowledgeable. Thanks again for all your help.
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January 2023 by Janet Richardson
I looked on the website for a Sealy and asked on chat for info and Nate steered me to the Sealy "Golden Excellence" mattress and box springs and we really love it. We look forward to sleeping on it each night! So thank you for that bc I wasn't sure which kind to buy. And the saleslady, Pam Miller, was very friendly and even showed us a box springs to answer our questions about it. So I am glad we came to Mattress King for our purchase! Thank you!
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October 2022 by Richard Lee
Bought a great mattress a few weeks ago. Pam Miller was the person I spoke with. She is truly a gem of a human being and an asset to your business.
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August 2022 by No Name
Super friendly and found the mattress that I found online! Wonderful place would recommend to all!
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April 2022 by Karen Dunn Swafford
Pam in the store was great; helpful, informative and didn't make us feel rushed or pushy to make the right decision for us. We love our new bed! The two guys that installed it were right on time as scheduled and quick and efficient in setting up our adjustable bed frame and mattress. Would definitely refer the business!
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February 2022 by Kelly Wheeler
We wanted a Nectar but wanted to feel it first. Pam was great! She was so nice and knowledgeable. Definitely will buy my mattresses.
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January 2022 by Randy Holden
Taylor helped us with our selection. She was knowledgeable and addressed all of our questions. The mattress and box springs are the best we have owned. It is very comfortable and has eliminated aches from a previous worn mattress. Our selection cost us less than half what Mattress Firm was trying to sell. No pressure selling from Taylor, just friendly and customer oriented. Thank you Mattress King.
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November 2021 by Neil Casey
Great experience! Had just what I wanted and pickup was very easy. They had it right at the back door for me. The lady who helped me that day was great!
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October 2021 by Freida Cameron (syrenity)
Went to purchase a replacement twin mattress for our grandson. The lady was very nice, no pressure. She provided information as requested, but applied no pressure to us to buy. We allowed our grandson to test the mattresses and decide which he preferred. There was a sale going on, so we got a good quality mattress at a reduced price and were able to bring it home that day. So far, our grandson is extremely happy with his new mattress.